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Basis Point Reviews

Submitted by Egg Drop on 10/31/2019

Egg drop 5 stars rating.

Overall Rating

Basis Point is such a valuable partner to have on your side. We're a small, local business that was super impressed with his help, knowledge, and transparency through out the process.

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Tim Hochstedler 5 stars rating.

Ed has been a fantastic resource in keeping the commerce portion of my business running smoothly. He has been able to help me with things i don't understand, and has always been a very clear communicator - no moving targets and surprise in these card services. Highly recommendED!

Submitted by Tim Hochstedler on 10/07/2021

Tanya Frantzen 5 stars rating.

Ed at Basis Point is a lifesaver. Not only are his rates way more reasonable than everyone else in the business, he is extremely available and helpful with any issues we ever have and helping us get our systems just how we want them. Payment processing is always a pain but Ed takes care of us so well! I remember using the big companies and having to call 1800 numbers and ending up talking to someone in a call center in another country and never getting help. Ed is always right there if I need him. Highly recommend!

Submitted by Tanya Frantzen on 07/11/2021

Ashley Kern 5 stars rating.

Ed is the best! I am so glad I ditched the big corporation and went with a local, smaller business. I have received excellent service and highly recommend this company.

Submitted by Ashley Kern on 02/10/2021

shelley howard 5 stars rating.

Ed is always available for questions I have and keeps in contact with us.
Really appreciate his services.
Shelley
Kuhnhausen's Furniture

Submitted by Shelley Howard on 04/03/2020

Beth Thurman 5 stars rating.

Submitted by Beth Thurman on 12/08/2019

Carl Garrett 5 stars rating.

Always very helpful

Submitted by Carl Garrett on 12/06/2019

Evan Brammer 5 stars rating.

It's always a pleasure working with Ed. He is honest, straightforward, and always goes to bat for the customer. Highly recommend!

Submitted by Evan Brammer on 10/30/2019

Patrick Ludwikoski 5 stars rating.

Ed has been in the industry for years and is an honest and upfront guy. One of the few credit card businesses that has a store front and stock on hand to keep your business going.

Submitted by Patrick Ludwikoski on 10/30/2019

Jim Keegan 5 stars rating.

Merchant Ed delivers! His efficiency and ability to understand systems and needs is what sets him apart from others in his field.

Submitted by Jim Keegan on 10/30/2019

Julia Ju 5 stars rating.

Ed is responsive and responsible, nothing better than to have a local company working with you.

Submitted by Julia Ju on 10/30/2019

David King 5 stars rating.

Best Ever!

Submitted by David King on 10/29/2019

Laura Cross 5 stars rating.

Extremely fast response time, I feel very well supported!

Submitted by Laura Cross on 10/29/2019

Penny Boun 5 stars rating.

Basis Point is legit! Ed and his team make payments and point of sale simple for me, my team and my clients.

Submitted by Penny Boun on 10/25/2019

Victoria Sullivan Fouché 5 stars rating.

Ed is amazing to work with. He provides the best customer service - he's diligent, thorough and has great ideas! I highly recommend working with Ed for all your merchant needs.

Submitted by Victoria Sullivan Fouché on 10/24/2019

Zac Cramer 5 stars rating.

I enjoy working with Ed at Basis Point, he provides good customer service and trustworthy advice.

Submitted by Zac Cramer on 08/22/2019

Jill Craig 5 stars rating.

Submitted by Jill Craig on 07/31/2019

Samantha LeVine 5 stars rating.

Submitted by Samantha Levine on 07/31/2019

Little Star 5 stars rating.

THE BEST MERCHANT SERVICES PROVIDER!!
Always reliable, always honest. We love Basis Point :)

Submitted by Little Star on 07/30/2019

Atomize Vape Shop 5 stars rating.

Submitted by Atomize Vape Shop on 07/12/2019

B Side Tavern 5 stars rating.

I have been in business for 13 years, and 10 of those years I spent looking for credit card processing that worked for me. Basis Point (formerly Portland Merchant Services) cut my costs literally in half, and when I call Ed answers the phone and answers my questions or fixes any issue usually the very same day. I cannot recommend enough.

Submitted by B Side Tavern on 07/04/2019

Paul Anson 5 stars rating.

I wanted to keep my business associates as local as possible, so I waked in to the brick and mortar and asked how they could help and if their rates are competitive. Turns out I couldn’t have done better with the corporate titans. Very pleased with my service.

Submitted by Paul Anson on 07/03/2019

Louis Frohman 5 stars rating.

Great service! Highly recommended.

Submitted by Louis Frohman on 07/01/2019

Dean Buse 5 stars rating.

I have referred Ed to my friends and they liked about working with him is he offers good rates but bettet yet of provides excellent customer service by always getting back to customer on time and the only merchat services I kow that carries paper for you machine,

Submitted by Dean Buse on 07/01/2019

Blake Clayton 5 stars rating.

Been dealing with Ed for years now, extremely on top of his game. Nice to have someone local who cares about they service they provide. If there's ever been a question, he's right on top of getting you the answer. The business is A+++ in my book.

Submitted by Blake Clayton on 08/15/2018