Evergreen Point of Sale Reviews
Submitted by Craig Sill on 10/07/2020
craig sill 5 stars rating.
From Red Arrow Drive In, Cle Elum Washington
We were long-overdue for a POS upgrade. After considerable research we assembled a list of our needs; interactive kitchen displays, paper-free options, flexible merchant services, remote reporting, robust hardware, online orders, loyalty & promotions, and reliable support.
Conner and his team at Evergreen checked off all the boxes. They listened to our needs, learned about our business, prepared a plan, selected hardware, programmed the software, and made a pre-install visit. Of course we waited until the height of the busy season to do the installation, but Evergreen was up for the challenge. The entire process (tear-out, install, train, and debug) took only about four hours! We were up and running and have never looked back.
We are three months into using this system and we couldn’t be happier. Everything works better and we’re saving plenty with Heartland Merchant Services.
As we learn to take advantage of the system’s capabilities, we regularly rely on Connor to help us through. He is intimately familiar with the software architecture and restaurant processes too. He always responds quickly and with relevant and well-considered answers.
We consider Conner and Evergreen POS to be a highly-valuable part of our team!
Ballard Pho & Teriyaki 5 stars rating.
I am very impressed how professional, Connor Lllian, an Account Executive of Evergreen Point of Sale handled the job. Thank you so much.
Submitted by Ballard Pho & Teriyaki on 06/08/2021
Russel Brunton 5 stars rating.
These guys do a great job. Very knowledgeable, great product, proficient at install, and responsive in service and support!
Submitted by Russel Brunton on 05/11/2021
Heong soon Park 5 stars rating.
Very responsive and professional.. I love their POS
Submitted by Heong Soon Park on 05/11/2021
Andrew Cook 5 stars rating.
Submitted by Andrew Cook on 03/18/2021
Robert Wilson 1 stars rating.
Extremely shady and crooked .
Withdrawing money from our bank account arbitrarily. Over the past 8 years very spotty service. Always seems to fail right in the middle of a busy service and no one’s available.
Submitted by Robert Wilson on 12/23/2020
John nesby 5 stars rating.
In the age of having a million options for selecting a POS for your business, Evergreen POS is the only company I have done business with that has given me immediate customer service, local boots on the ground for installing, amazing follow up and a team of customer support reps that respond almost immediately to questions. Simply put I can't recommend them enough.
We selected the Heartland Cloud Based POS system and I am very pleased with the functionality of the software and hardware. It has been an easy transition for our staff and it's very intuitive.
If you are thinking of making a switch, looking to upgrade your system or just inquiring about new POS systems get a hold of Evergreen and ask for Connor, he will make things easy and clear for you.
Submitted by John Nesby on 08/12/2020
Black Sheep ! 5 stars rating.
Excellent, almost unbelievably responsive service and support. I have never worked with a purveyor who is so quick to answer questions and resolve issues. I've spoken with numerous Evergreen employees, and they've all been a pleasure to work with.
Submitted by Black Sheep ! on 04/14/2020
Tim Pixie 5 stars rating.
Pizzs Casa, an Italian restaurant in Lakewood Wa., recently contracted with Evergreen Point of Sale to install, setup,program and maintain a Hartland P.O.S. System. We have been in business since 1958 at the same location and this is the first pos we have used. Our menu is vast and the customization we allow our customers is daunting to say the least. “Off menu” orders are many and so I thought programing a pos to handle this task would have been impossible. Thanks though to the excellent knowledge, insight and sage guidance of Conner Illian, we were able to accomplish nearly all of the necessary requirements for a first class automated pos operation.
Conner is by far the most knowledgeable, capable and dedicated person I have dealt with in my vast search for a new pos. He has and continues to be available to us, both physically and by telephone, for any question we may have and there have many, day and night. Whether at home in the evening playing with his kids, eating dinner or during the day at the office. He is a wonderful asset and I would not hesitate to recommend him and Evergreen Point of Sale to any restaurant looking for a better pos.
Submitted by Tim Pixie on 03/12/2020
Shay Goodlund 5 stars rating.
The whole team Is great to work with. They are always available to help. Conor is a terrific go too for helping grow your business.
Submitted by Shay Goodlund on 03/09/2020
Mike Cavanaugh 5 stars rating.
Great service! If you are using a wi-fi based POS and need a more reliable system get Dinerware from Evergreen. Connor is the man!!
Submitted by Mike Cavanaugh on 02/25/2020
Laura Macaluso 5 stars rating.
I can not say enough great things about my experience with Evergreen Point of Sale especially my sales representative Connor. He is available 24/7 . He has walked all of us through the process from beginning to now. It has been a year and a half and he still continues to far exceed any other experience with any sales person ever!
The system is also fantastic and very efficient even for the inexperienced!
Submitted by Laura Macaluso on 11/20/2019
Seven Bertoglio 5 stars rating.
great customer service! Evergreen POS does everything I need on a simple to understand platform. My rep goes above and beyond expectations on a regular basis.
Submitted by Seven Bertoglio on 09/30/2019
Fernando Torres 5 stars rating.
The best people working here, they’re always there every time i need them! Can’t go wrong with them!! I wish I could give them 6 star review!
Submitted by Fernando Torres on 09/20/2019
Sarah Renee 5 stars rating.
Local experienced start-up providing comprehensive and industrial point of sale systems. The small-scale model of this business is a breath of fresh air, organic in the nature of their communication and support. It is apparent that the degree of system customization and adaptability to the client's needs is unique compared with larger organizations, which is why they maintain a strong level of high-profile clientele. Recommended for all restaurant owners whether a single operation or chain organization.
Submitted by Sarah Renee on 08/20/2019
Cassandra Wright 5 stars rating.
We have been with Evergreen for several years - recently we had some management changes at our restaurant and discovered several errors in how our point of sale was being utilized. Connor has been an excellent point of contact and extremely patient with guiding us along and maximizing our Dinerware system. His recommendations for added applications have also helped.
Submitted by Cassandra Wright on 08/15/2019
The Dolar Shop Bellevue 5 stars rating.
We have been Evergreen POS clients since our restaurant opened. Our system IS NOT the easiest, most straight-forward - it's dual language, with multiple kitchen stations, and it utilizes both stand alone terminals and mobile devices. Our point of contact is Connor, and he has been the best. Every time we call with questions or concerns, he has been there for us. Most establishments will select their system based upon past experience; for us, we will always want to work with these professionals - they are ALWAYS there when we need them.
Submitted by The Dolar Shop Bellevue on 07/18/2019
Ginger Miller 5 stars rating.
I highly recommend Evergreen POS. It is so refreshing in this world of long hold times and hard to reach an actual person, to work with a company that answers the phone when you call and responds to an email within minutes. They have been great and provide awesome customer service, especially Connor.
Submitted by Ginger Miller on 07/18/2019
Saltine Bellingham 5 stars rating.
I highly recommend Connor and Evergreen POS. I am a bit of a luddite with technology and the system is SUPER user friendly and intuitive. Connor has been there every step of the way (since set up and opening a year and a half ago) and always available to help point me in the right direction and trouble shoot with me. Great company!
Submitted by Saltine Bellingham on 07/18/2019
daphnes 5 stars rating.
Evergreen & Connor are great! Highly recommend!
Submitted by Daphnes on 07/18/2019
Margaret Stoddard 5 stars rating.
We purchased a restaurant a year ago, and decided to use Evergreen Point of Sale. Connor was more than amazing with helping us set it up and coming back often to check on how things were working. The support center always answers the phone and is spot on with fixing any issues that we have. I would definitely recommend Evergreen Point of Sale and especially Connor to anyway.
Submitted by Margaret Stoddard on 07/17/2019
Mexíco Hernandez (Dell) 5 stars rating.
Evergreen offers a quick, customer compatible Point of Sale system that is efficient and well organized. Their service department is extremely prompt in fielding and solving queries in regards to their system and it's uses, and their work with us has been nothing but perfect from the get go. Highly recommend.
Submitted by Mexíco Hernandez (dell) on 07/17/2019
Dane Mergens 5 stars rating.
We are very happy with the service they provide. The support is top notch. I would recommend Evergreen to anyone that needs a top of the line POS with real time data and reporting. A+
Submitted by Dane Mergens on 07/15/2019
Molly Ott 5 stars rating.
With business needs changing over the years, we made the decision to team with Evergreen. The service they provide has been efficient, effective and rapid, with the Evergreen and their' card processing partner. In a competitive industry as this, service is the key to satisfaction. We highly recommend, Evergreen Point of Sale.
Submitted by Molly Ott on 07/15/2019
