Submitted by Elizabeth Knispel on 06/21/2022
Spent the last 7 years using Turnkey for my small business. We are in the process of opening another location and John with Turnkey helped us troubleshoot with Clover on inventory multi-store applications. The very next day John help us again with the pos screen shut off. He gave us backup options to the pos with the virtual option and overnighted the cord. He also placed an order for the new mini within an hour. I feel like we are best friends at this point. Very happy with the customer service with turnkey especially John.
We had a problem with the pin pad .
Jon the tech gave us incredible help and was so professional and didnot give up until the problem was solved.
Thank u
Keep it up
Airmont Gulf
Suffern Ny 10901
Submitted by Tariq R on 09/09/2022
The Best customer service ever have from Turnkey, Thank you Jhon
Submitted by Sabri Gebril on 08/15/2022
My system went down in the middle of a busy day, and I called in, spoke to a very knowledgeable tech by the name of John. I was having a panic attack and John calmed me down. He directed me and had it up and running in no time. 5 stars for John.
Submitted by Marie Metelus on 08/10/2022
The procedure is super simple and the whole team strives to give you the best service. They are professionals, I recommend them.
@Power Up Nutrition
775 Silver Ln
East Hartford
Submitted by Judith Rivera on 05/16/2022
OUTSTANDING CUSTOMER SERVICE:
Recently; we have been in the process of creating a fisherman’s paradise by Lake Josephine here in Sebring Florida.
The dedication displayed by John Vince, and Nathaniel Mallo is why Turnkey Processing is a front runner in its expertise.
The employees at Turnkey Processing went above and beyond to make sure that the process was completed as quickly; and as smoothly as possible.
Woody’s By the Lake, LLC. is looking forward to working with you as a partner for many years to come.
Thank you Turnkey Processing Inc.
Submitted by Woodys Bythelake, Llc. on 05/13/2022
This company is really great, I've never hooked up a terminal with such ease in my life. The terminal came in the mail 3 days earlier than expected, all I did was plug it in and it just worked! The next day I got a call from a representative asking if everything went okay and told me if I had any questions I could call him directly - Thanks John, it's so refreshing to work with a processing company who truly cares!
Submitted by Jodi Adams on 04/15/2022
We are a Hair Studio in Connecticut & have been in business for over 25 years. During that time we have worked with many merchant processing companies. Turnkey Processing is by far the best company we have worked with. Customer service over the phone has always been kind & courteous. Whenever there is a problem, they are quick to correct the situation. Thank You TurnKey!!!
Submitted by Studio Central on 01/11/2022
I have been using Turnkey processing for over 5 years. I have been so happy with the service I receive! Customer service is 5 star! Noah has been a super help in helping building my business website! I would highly recommend Turnkey to any business.
Submitted by Lexie Conlin on 12/03/2021
Turnkey offers great customer service in an industry that can be very difficult on this level.
They are very responsive and professional and will be there quickly when needed. I highly recommend them
Submitted by Alex Foulkes on 10/04/2021
I have used Turnkey for multiple businesses in the past 6 years and they are the best for any debit processing services. I have never had any issues with our services and the customer service is by far top notch. They are extremely professional and have always been prompt in every one of my company's requests. I cannot recommend them highly enough. Best by far!
Submitted by Tejal Desai on 09/15/2021
I’ve been working with Turnkey since i started my business. The staff is very helpful, i particularly work with Mike who is extremely friendly and helpful but most importantly knowledgeable and knows how to suit my needs. His team and associates at the company often reach out to ensure that i don’t need any additional help or information, whenever i call in for something. I Recommend TurnKeyProcessing to all my friends in business, or those looking to get in business.
Submitted by Carlos Colon on 05/28/2021
An absolute world class organization that has made starting and developing my business so much easier. I appreciate the 24/7 customer support, and the immediate response to any questions, comments, or concerns that I have. I am really happy to have learned about all of the extra perks that come with the cash back discount as part of the Pay Zero club. I've gotten help with designing my menus, and will soon be looking to get help with my website and marketing. Thank you so much on behalf of the entire Dope Fried Food Truck family!
Submitted by Amol Amin on 05/11/2021
Very pleased with the easy to understand statements mailed to us each month. No junk fees. Good savings for our business. We are glad Mark Saxon, our Account Manager with Turnkey made the change over easy and fast. Mark is always willing to answer the phone, help with questions, supplies paper, and is truly a great guy. We have saved. I highly recommend Turnkey Processing and Mark Saxon.
Submitted by David Jolly on 08/02/2019
Since switching to Turnkey Processing, I have seen a reduction in fees, statements are easier to read & reconcile my bank account. Thanks to my account manager, Mark Saxon, I am very pleased with the service. He has always been very helpful if we need anything. The Business Center of Trenton recommends Turnkey Processing!!!
Submitted by Trisha West on 07/15/2019
A Turnkey sales guy walked into my shop one day a few years ago. He asked to see my latest credit card statement. By the time he left, he saved our business hundreds of dollars. The service from Turnkey is prompt and personal. I have a problem, Cory or Mike takes care of it in minutes. No gimmicks no baloney just terrific professional service. They don't know it, but I'm their best sales guy. Don't waste anymore time or money. Switch to Turnkey.
Submitted by Envoy Five on 08/07/2017
I have the best sales rep I have ever had with a merchant services company in Brian Elliott. He has been extremely knowledge and honest since our first meeting. The back end support has also been amazing. You get to talk to a person right away, and they have always fixed any issue I've ever had within a matter of minutes. Couldn't recommend Turnkey enough.
Submitted by Scott Woodliff on 04/21/2017
The Turnkey team have been very helpful and personable. My sales rep, Michael, has been great and has gone above and beyond to help us through the difficult merchant service transition. The tech support team is friendly and knowledgeable with little to no wait. I'm glad I made the transition!
Submitted by Joe Laub on 04/11/2017
I am a very satisfied new customer of Turnkey! My credit card machine was very easy to learn. Customer support is excellent. Cory James McManamy checks up on our account regularly. My processing rates are much lower than the company I was previously using! I appreciate what this company has done for me and my business.
Submitted by Lisa Kalvelage on 04/07/2017
i have been a Turnkey customer for several years now and they are such a great company to work with! Their prices were transparent helping us understand what we were being charged for. Their staff is very helpful, honest and with an excellent customer service, always so nice. Are happy to assist you with any questions you have. Call back is quick.
We highly recommend this company for your processing needs.
Thank you Turnkey!
Submitted by David Villavicencio on 11/30/2016
Brian at Turnkey is a pleasure to work with. A+ service and knowledge of the products and the industry. I have and will continue to recommend him to all my business associates. We were being nickel-and-dimed to death in fees and charges. Turnkey's fees and charges are simple and better than any we've paid in the past. It was an easy decision to switch and with no regrets.
Submitted by S M Fanning on 11/02/2016
Our company has been with Turnkey for a year and we are very happy with the professional and caring service provided since day one. Jackie was able to visit our company and recommend the processing tools our company was in need of. Their prices were transparent helping us understand what we were being charged for. Their staff is very helpful, honest and with an excellent customer service. We highly recommend this company for your processing needs.
Submitted by Lillian Ortiz on 10/28/2016
I have been a customer of Turnkey for several years. I enjoy the clear and concise statements I receive from them every month. The customer service is top notch as my calls (which are seldom) are quickly answered and my needs met. Recently we upgraded to a chip reader card machines. A tech rep visited our facility and swapped each machine out and trained my staff to get us familiar with the new technology. I will continue to refer Turnkey to friends and fellow small businesses.
Submitted by John P. Orsina on 10/27/2016
We've been with Turnkey a few years now and completely happy with their products and services. Mike especially, who has always been available to help. In additions to the great service, no other company has been able to match their rate, which makes this relationship even better. Keep up the great work Turnkey!!
Submitted by Stacey Papadopoulos Andrea on 09/07/2016
We love working with Turnkey! There is always someone available if we have any questions and their rates are by far the best! We've been working with them for about 7 years now and look forward to continue processing with them. Thanks for the great customer service!
Submitted by Janine Geneste on 05/05/2016