Member Reviews
Mickey Ivey 5 stars rating.
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Overall Rating
GREAT SOFTWARE. DOES EVERYTHING WE NEED IT TO AND MORE. THE ONLINE TRAINING AND THE PERSONAL TRAINING IS EXCEPTIONAL. WOULD RECOMMEND THIS SOFTWARE TO ANYONE.
Submitted by Mickey Ivey on 08/11/2022
Keith Miller 5 stars rating.
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Overall Rating
Fullbay has been a welcome addition to our shop. It has given us the ability to easily track and measure our tech efficiency and utilization. We have also been able to better organize our workflow and make needed improvements to our process. Everything from creating an estimate to adding AND ordering parts to the final invoicing of the customer is well thought out and helps create a better experience for our customers. Tech support is very helpful and responsive. Fullbay is built on a very solid platform and we have experienced little to no downtime. If you're on the fence and serious about making improvements to your shop, just do it!
Submitted by Keith Miller on 08/11/2022
Diesel Power Solutions 5 stars rating.
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Overall Rating
Fullbay is an amazing gateway for our company. From timesheets to ordering parts and Fullbay works with QuickBooks. Customer service is only a phone call away and they are amazing.
Submitted by Diesel Power Solutions on 08/11/2022
Bill Carey 5 stars rating.
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Overall Rating
Excellent sight for repair shops or even large fleets to use. Also a great way to manage your parts inventory, which vendors you purchased from, how often you sell said parts, and what cost was at last time of purchase.
Submitted by Bill Carey on 08/11/2022
Bobby Gordon 5 stars rating.
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Overall Rating
Great system for your repair shop, very easy to use and navigate system. The system is very user friendly. I have been in the repair business for over 30 years with GM, Toyota and Honda and Fullbay is the easiest to learn and navigate.
Submitted by Bobby Gordon on 08/11/2022
J H 5 stars rating.
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Overall Rating
Fullbay has been a great addition to the tool box, it has provided us with analytics that have enabled us to be more profitable and efficient. It allows our customers to pay the shop directly via. the portal and integrating seamlessly with records. Their tech support is second to none - I have always gotten immediate response (live) and had 99% of the problems solved within minutes - that 1% was followed up on by their calling and texting me back within 24-48 hours for larger issues ... but again with resolution. Only regret was not finding Fullbay sooner.
Submitted by J H on 08/11/2022
Brandi Lee Hillard 5 stars rating.
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Overall Rating
When I started working for my employer, they were using two separate systems to do inventory management and invoicing. After months of working with these systems, we finally decided we needed something that fit our type of business better. We are a fire apparatus maintenance and repair facility, so we needed a system that was geared more toward mechanic work by allowing us to schedule, report services, manage inventory, and invoice our customers quick and easy. Fullbay went above and beyond our expectations. Our technicians can do service orders from start to finish without ever having to call the office about prices or what the customer has authorized us to do. They can create estimates and email them straight to the customer within a few clicks. All service orders are tracked, preventative maintenance is tracked for every vehicle in the fleets of fire apparatus that we take care of, and invoicing is easier than ever. There is also a portion of the site where we can do counter sales of parts or equipment. This works perfect for our Sales Manager, who sells different fire equipment from our shop. The representatives of Fullbay that helped our business get set up were super amazing and extremely helpful. They answered every question we had and even submitted some suggestions that we made to their support team. They walked us through the setup process, integrating Quickbooks with the system, and making all the internal connections for those integrations to function smoothly. Fullbay is constantly enhancing how their system runs and strives to give their customers a system that is the best in the industry. Absolutely a wonderful business and system. Any and all auto shops could highly benefit from using Fullbay!
Submitted by Brandi Lee Hillard on 08/11/2022
Quality Truck 5 stars rating.
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Overall Rating
We've been using Fullbay for almost 5 years. It keeps evolving to meet our needs unlike our previous software which was stuck in the 80s. Support is always ready to handle any questions we might have.
Submitted by Quality Truck on 08/04/2022
Ulises Zazueta 5 stars rating.
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Overall Rating
I love how integrated FullBay is. From ordering parts, creating SOs, invoicing to getting paid!
Submitted by Ulises Zazueta on 07/28/2022
C&B Maintenance Corp. 5 stars rating.
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Overall Rating
Fullbay is easy to use and navigate. The Fullbay support staff is incredible!! Lin and Amanda have helped us numerous times with the Fullbay and Quickbook integration and some of the little problems that have arisen. Lin has even gone the extra mile to check on something the QB staff couldn't help us with and email us a possible solution. The support staff always answers in a timely manner, no matter how small the question may be. Great for any size shop.
Submitted by C&B Maintenance Corp. on 04/20/2022
Holly Tennyson 5 stars rating.
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Overall Rating
I love using this website!! It is very user friendly! If you have any issues, they help you with everything you need to solve the issue. I would highly recommend this site to anyone.
Submitted by Holly Tennyson on 04/14/2022
Alice Dodson 5 stars rating.
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Overall Rating
Love Fullbay. Our company has been working on the app for over a year & it is wonderful. There is so much that you can do w/the app to help business move forward. Customer Service is wonderful
Submitted by Alice Dodson on 04/05/2022
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