Harbortouch POS Systems Reviews

Dominique Watt 1 stars rating.

My restaurant was solicited by Cassey Cisco an employee of Harbortouch in October 2021 to sign up for their system using a $500 promotional fee as an incentive. After 90 days of service, you get $500 no questions asked. We opened in January of 2022. I have been calling and emailing this company since April to release the $500 promo fee. Cassey is no where to be found and the reps insisted that Cassey is the ONLY ONE in the entire company that can release our funds. We were given her supervisors info C. Langer. I sent my 8th and 9th email to Langer and received a form approving the $500 pay out in June of 2022. It is August and I still haven't received the promised promotional funds. Now I was told to reach out to Nikole Torres and still nothing. I feel scammed and not valued as a customer. I would not have signed up without the promo deal as I was already with Clover. To make a false promise then give a full run around with very little to no communication back is disgusting. No one will return a call or personal email. I've sent 12!! I will be canceling them.

Submitted by Dominique Watt on 08/13/2022