Submitted by Italian Affair on 01/20/2020
Tech support is very helpfulHard to get answers from this company! They're not returning any of my calls even after THOUSANDS UPON THOUSANDS of dollars invested into this POS system. Just need simple instructions on how a customer loyalty program works, but no one has taken the time to respond. Very disappointed.
Setup department was very very helpful. A plus to my business!
Submitted by Vito Panzini on 12/01/2020
After a rocky start Dean has taken great of us and fixed all of our problems. They continue to keep improving the software.
Submitted by Cameron Tucker on 11/30/2020
We have used In-Touch for 22 years and have been extremely pleased during that time. In-Touch has continually upgraded and added new features, some at our request and some from others. When I look at other POS systems and realize the amount of third-party software I would have to buy to match the features built into In-Touch, it reaffirms our initial decision to use In-Touch and our insistence to stay with them all these years.
Submitted by Nick Moore on 11/22/2019
Submitted by Annalisa on 09/30/2019
Submitted by Iggy Diaz on 02/08/2018
We looked at InTouch as a solution to some things lacking in our current POS. After investing in having the system installed, we found that we were happier than we thought with our current system. There was NOTHING wrong with InTouch, it just was not a match for us.
I did however give for stars. The reason was that that they worked very hard to make it work. In particular Kevin Kelley and Gerber Reynand.
Dean Kashefi was very understanding, and though he was understandingly disappointed in our decision, was good about refunding our investment.
Submitted by Toby Harris on 12/29/2017
Heard about InTouchPOS through social media and one of their current customers referred us to their business. Called in and had a great conversation with the receptionist, looking to switch over to their system in the near future!
Submitted by Jdiaz on 12/06/2017