Recent Member Reviews
Kayleigh Garbett 1 stars rating.
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Overall Rating
Only leaving one star as I can't leave none! Very poor service from these since I've been trying to cancel my service with them (Jan). I decided to leave these because my till wasn't adding up at the end of the day, transactions would disappear, the till would read one number and the reciepts would read another, the till system would freeze and alsorts so I switched to a different provider. I have spoken to 3 different advisors to try and resolve the cancellation and the 2 months funds they have taken and shouldn't have taken. I have had to send over the same info to 3 different advisors (they apparently only have 6or7, so that is technically half their team) and I still haven't had anything resolved. They have taken two months payment after my cancellation process was in place. I have had to send all my info over 3 times as they have no record of what I have been sending each person and they haven't got any info on the year I actually purchased all my hardware so I have had to send all my proof of purchase and everything to them! I was promised that their manager would call me today and again I have had nothing!! Absolutely not happy with their service!!!
Submitted by Kayleigh Garbett on 05/08/2020
Cristian Dorelis 5 stars rating.
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Overall Rating
Amazing product, all my issues were resolve diligently by the customer representatives. I will recommend this company 100% the real deal. The software is very user friendly and the correlation between Price and quality is defiantly the best on the market. Nobly post has been amazing though out!
Submitted by Cristian Dorelis on 03/04/2020
Lewis Voce 1 stars rating.
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Overall Rating
Please don’t waste your time. Back of house EPOS is actually quite well designed, and not expensive. But support is a chaotic nightmare and you will be left with a ‘we will email you an update’ answer (with no email follow up all 8 times). This is tricky when you have an 80 cover fast turn over lunch and your till gives you a loading circle indefinitely.
Submitted by Lewis Voce on 12/22/2019
Elias Borregaard 5 stars rating.
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Overall Rating
I've had a great experience with Nobly, very handy and good product and great customer service! I can definitely recommend this company
Submitted by Elias Borregaard on 09/03/2019
Hector Alexander 5 stars rating.
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Overall Rating
Great service, reliable system, helps my interactions with customers etc - only complaint is that they are sometimes toooooo eager to assist when I have a problem, I need learn myself! lol. Thanks Nobly x
Submitted by Hector Alexander on 08/28/2019
Daragh Lyons 5 stars rating.
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Overall Rating
Great Pos and easy to use and update. Back office is very user friendly.
Submitted by Daragh Lyons on 07/02/2019
John Walker 1 stars rating.
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Overall Rating
Very poor quality system and support. Down tips and poor service cast us hundreds of Pounds. There are better providers out there! Avoid!
Submitted by John Walker on 05/17/2019
J M 1 stars rating.
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Overall Rating
The whole recruitment process that they have needs to be reformed or they will never find new hires. Speaking from personal experience, I applied for one of their roles several months back, and while the recruiter I worked with was (and continues to be) wonderful, the whole experience of going through the interview process with them was: Convoluted, overly long and ridiculous! It was broken down into 7 different stages including: two phone interviews a group interview with members of the management team 1:1 with Ben (Nice guy and sharp) Written test (which is wrote and submitted to their team with no review apart from Ben: Like I said, nice guy) 1:1 talk with the CEO where he asked for several of my prior pieces of work (I sent 7-8) Submission of content ideas for future strategy (To no response) And by the end of all that (3-4 weeks later), I had to call up my recruitment agent, who was also left in the dark after I was told by the CEO that it'd be a week until I get a response. She had found out from 'hear-say' that they'd offer the person a 1-2 month probationary freelance role to work on some of their projects. By that point I'd had enough. You're not MI5, recruiting for a writing role should not take MONTHS to fill! After all of that, I turned it down, and they're still trying to fill that vacancy. Clearly they didn't learn the lessons that my recruiter tried to instil in them. And until they do, they will never grow to the extent that they hope. And it will be to the detriment of the genuinely passionate people that make up its management team.
Submitted by J M on 07/21/2018
George Vasadi 1 stars rating.
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Overall Rating
The package wasn't as described by the salesman the system struggled to handle multiple screens there is no print queuing. Tables just disappeared from the screen never to be found the answer was "don't know what caused it, but i hope it wont happen again". There where issues with the printers table splitting the "bill parking system doesn't work properly and staff can just alter number of products with out any trace as avoid. Also we have bought the product in April and we are still missing bits like printers and plugs. I've asked for a refund as is my statutory right after asking repeatably for the items to be sent or for the issues to be solved but nothing. Overall very dissatisfied.
Submitted by George Vasadi on 06/21/2018
Jessica Fisher 5 stars rating.
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Overall Rating
brilliant brilliant brilliant. no hard sale. no pressure. just a system that works and works well. has helped grow my business because i can now manage it so much more efficiently. track my stock, track my sales, i know when i will be busy and when i wont, and i never have a queue at my bar due to the system being so fast! would highly recommend to anyone, feel free to get in touch for a reference Nobly!
Submitted by Jessica Fisher on 05/12/2018
John Chissel 5 stars rating.
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Overall Rating
A breath of fresh air. I previously used another IPad based EPOS system, and switched to this one after having several difficulties with my last one. It was like upgrading from a Corsa to a Bentley. The slick interface looks brilliant, but this stands head and shoulders above the rest feature wise. You really do not know the difference until you try it. Splitting the bill at my restaurant has never been so simple, and the fact my table service system now works across different ipads is so useful and prevents any mixing up from my waiters. My staff love it, i love it, and you really wont regret moving across to this system!
Submitted by John Chissel on 05/12/2018
David Eadie 5 stars rating.
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Overall Rating
Must have for your business. The aftercare is second to none. All the help you need to set up Epos system and it’s all done in real time with you. It’s good to know the team are there at the other end of the phone. Thanks to Evgeny Loskutov for all your help and support. I feel confident on using Nobly products as there so easy to use.
Submitted by David Eadie on 04/19/2018
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