Ordyx POS Reviews
Submitted by Amy Wagner on 12/27/2019
Amy Wagner 5 stars rating.
I have been an Ordyx customer for 8 years and I continue to be happy with the product and support services that I receive., This season we lost a POS terminal and the Ordyx team sent one to me overnight, configured it on my network the next morning and I was back in business at full strength by the early afternoon. It is experiences like this that keep me with Ordyx.
Sarah Duguay 5 stars rating.
WebRezPro Property Management System has worked with Ordyx POS for over 6 years and are very pleased with our business partnership.
Ordyx provides all the features you'd expect from an established POS system, including an online ordering system that comes highly praised by customers. As a cloud-based system, hardware requirements are extremely flexible and the system is easily accessed remotely and via mobile devices.
Ordyx offers customers an impressive range of integrations with property management systems (including WebRezPro Property Management System), payment processors, marketing and loyalty systems, accounting systems and more, and they are always developing new partnerships. Constantly updated with new and improved features, Ordyx is a flexible and customizable software that suits a wide range of needs.
Ordyx provides a seamless integration process, and is open to customer suggestions and requests, so let them know what you need. A modern cloud-based system, Ordyx is a future-proof choice and it has been a pleasure working with them.
We are pleased to be partnered with Ordyx and look forward to continued success with our integration.
Submitted by Sarah Duguay on 12/01/2020
MJ Taylor 5 stars rating.
Super user friendly, and having worked in a lot of restaurants, best on the market.
Submitted by Mj Taylor on 07/29/2020
Gabriela Cuellar 5 stars rating.
Lisa plata has been by far the key person in that team. She knowledgeable and gets things resolve at the moment. She pleasant to talk to and know her stuff. Lisa is a life saver!!!
Submitted by Gabriela Cuellar on 06/12/2020
Paulina Lee 5 stars rating.
I really like using Ordyx in the restaurant. It makes things easier and talking with support is usually a good experience.
Submitted by Paulina Lee on 03/11/2020
O Dave Villagomez 1 stars rating.
Brittany emails me yesterday that she will call me tomorrow at 11am. So I make the effort to clear my schedule. Today 11:05am and no call. She calls at 11:14am and leaves a message. I call her back and told her I waited for her call at 11am. Without even an apology she goes right in with the interview. She asks me to tell her about what I've been up to. I told her I go to school. She asks me what I'm going to school for ? I asked her what does that have to do with the interview ? She wishes me a nice day and hangs up on me. My education is no one's business but mine. This Brittany has no class and doesn't care that she has no manners whatsoever This company most likely is no good if they have this imbecil working there.
Submitted by O Dave Villagomez on 02/26/2020
Jonathan Calabrese 5 stars rating.
Ordyx has always been customer first and helped us grow over the years.
Submitted by Jonathan Calabrese on 02/26/2020
Alberto R 5 stars rating.
Ordyx is very easy to use. Their free support is great and always willing to help out. Thanks!
Submitted by Alberto R on 01/24/2020
Hugo Bedregal 5 stars rating.
Ordyx has been super helpful. Working at a place that uses them, I can say that I really appreciate the 24/7 free customer service. When I used other ones in the past, it was much harder to get someone on the phone.
Submitted by Hugo Bedregal on 12/28/2019
paul franklin 5 stars rating.
I was having trouble with canceling a payment from the night before and Ordyx's customer support was very helpful. Thanks guys
Submitted by Paul Franklin on 12/17/2019
Katie Milord 5 stars rating.
Ordyx is so easy to use! It has made my job run smoothly and I couldn’t be happier. Keep up the good work!
Submitted by Katie Milord on 12/16/2019
caelin v 5 stars rating.
Their 24/7 support has been very helpful!
Submitted by Caelin V on 12/12/2019
Indy Jones 5 stars rating.
Submitted by Indy Jones on 12/12/2019
Joey Grayson 5 stars rating.
As a manager of a restaurant for several years, I can say Ordyx is one of the easiest systems to use. It is also priced fairly and they don’t charge for simple necessities like customer service. Great job!
Submitted by Joey Grayson on 12/07/2019
David Feickert 5 stars rating.
Ordyx POS has a well established software, and a great Cloud system reporting back end. The system does it's job reliably for us year after year. Our investment into Ordyx has paid us back 10 fold in efficiencies in our labor and purchasing costs.
Submitted by David Feickert on 11/12/2019
Kaleb Zeringue 5 stars rating.
I have been in the hospitality industry for 20+ years now, so I am very familiar with POS systems. Most of them have great sales people and terrible costumer service, and so we all get stuckin the vortex of depending on them, but getting no assistance. With Ordyx I had good sales people and great costumer service! My system went down on a busy Saturday night and they were there for me beginning till all was fixed. I do not need to say anything else - If you had to deal with that nightmare before, you know how terrible that can be. System is user friendly and my staff like the features as well. I definitely recommend and will continue on using it.
Submitted by Kaleb Zeringue on 11/07/2019
D Farrell 5 stars rating.
They have always responded quickly and been able to resolve any questions . The system works very well for us- orders with lots of options, variations and we have been using for over a decade. Thank you to Berenice and David for all their wonderful service!
Submitted by D Farrell on 10/23/2019
Paul Ocram 5 stars rating.
Very good people and very professional, they solve my problem excellent customer service and the right restaurant software.
Very happy with the choice
Submitted by Paul Ocram on 10/02/2019
Erik Volk 5 stars rating.
Ordyx did a fantastic job of making sure I was taken care of as a client. Anytime I had a problem their customer service representatives were quick and eager to help. Bernice, in particular was especially helpful. Thank you, Ordyx for making my life easier.
Submitted by Erik Volk on 09/26/2019
D T 5 stars rating.
Ordyx has fair pricing, and they really work with you to help you choose the best options for your business. I have no complaints. Customer service is great and very professional.
Submitted by D T on 09/25/2019
KING FU 1 stars rating.
Comparing to other POS system this company and it's support from Boca Raton it's a real JOKE !, waste of time, MONEY and buggy software.
Customer service is lousy because they are based out of a foreign country and they outsourced the call center with people that have no idea how the system works. technical support is non-existent and is only operated by one guy whose English cannot be understood and when you try to talk to a manager, the conversation gets lost due to ethnic rudeness of the staff. Their app is so buggy and if you need something you have to always pay.
Sounds like their operation is based on ransomware. I would stay away from this 3rd world javascript software and out of this world company.
Submitted by King Fu on 05/31/2019
Xorika 1 stars rating.
lost money, time and most important LOST CUSTOMERS ! not professionals. scammers!
Submitted by Xorika on 05/01/2019
