Overall Rating
I work in tech support and our POS systems have all been transitioned to OVVI POS machines. For a computer running proprietary software that I may not understand fully myself the tech support line is incredibly helpful and always prompt. I've spoken to the same guy twice now and both times he's been extremely helpful and I haven't had a single complaint about his service. Thanks OVVI Support!
Submitted by Charlie Emerick on 07/05/2022
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Tech support is always top notch when answering questions or fixing issues big or small
Submitted by Jayme Crabb on 07/01/2022
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POS system went down called tech support and they had us back up and running in no time. They are great.
Submitted by Jorge Nieves on 06/30/2022
Overall Rating
I’ve been in the hospitality industry for 30+ years and have worked with many different POS systems and I must say OVVI tech support is one of the best! No runaround. They get right to it when accessing and fixing problems. Real fixes not temporary bandaids on the problem. It’s also great knowing they have a local office.
Submitted by Suzann Lee on 06/30/2022
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Had to speak with a member of the support team recently and was pleasantly surprised. They were clear and concise and answered all the questions I had. Highly recommended!!
Submitted by Michael Davidson on 06/30/2022
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tech support team does a really great job at listening and understanding any issues that occur to help in the best way possible, they truly go above and beyond !
Submitted by Valerie Burnett on 06/30/2022
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So far our experience has been a positive one. Loved the training. Add on options are very useful especially the auto sales tax payable.
Submitted by Diego James on 03/02/2022
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Good experience with Ovvi. Their hardware and software looks very modern. Back office is easy to navigate and our initial installation and training call was extremely thorough.
Submitted by Bentley Cavlin on 03/02/2022
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We purchased this system over a year ago and we are looking to open up another two locations and will be using the same solution. This is a simple POS system for our gift shop and their multiple store access will make our lives a lot easier.
Submitted by Ganesh Kumar on 03/02/2022
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Ovvi POS software helped us to run our business smoothly. We love the ease of configuration and customization to our current software
Submitted by Rahul Bhartiya on 02/24/2022
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Very user friendly and easy to use. We were using Aloha for many years and switched to Ovvi last year. Initially we had some hiccups but Ovvi’s team were on top of our issues and resolved them in a timely manner. We are trilled with their 24X7 live support which Aloha missed. Some features are better in Aloha but Ovvi has a tone of features as well..
Submitted by James Rolex on 02/17/2022
Overall Rating
Worst of the worst. Don't get close to them. Tricky and not honestly. If you lucky you maybe ok. But if you not you end up losing almost $10,000 and a big headache.
Submitted by Pc M on 11/11/2021
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