Petrosoft LLC Reviews
Submitted by Rebecca Carline on 12/31/2019
Rebecca Carline 2 stars rating.
I was promised 24/7 customer service however I get put on hold for hours and I get tickets closed out without a resolution. I can not get ahold of anyone through email to help me with my issues. I am needing help with my gas invoices they are not showing proper gas usage for 9 months now. I also got 4 months have been trying to get some help and training on my inventory and no response. I would not recommen this company to anyone at all.
Denis B 5 stars rating.
Submitted by Denis B on 04/06/2022
Aoun Akram 5 stars rating.
One of the best back office system companies I have worked with (and I have tried quite a few). Petrosoft is one of the few that delivered on their promise in a timely fashion. In the beginning there were a few features that we needed to incorporate in order to get our site running properly, the delivered of everything shortly after we signed up. This was well over 10 years ago now, I’ve never since had a thought to look elsewhere. They provide updates and new features regularly which is huge. The site is user friendly and easy to navigate and understand. The support staff is amazing and always gets any issues resolved fast. The sales crew is honest and never tried to upsell what you don’t need. Overall I don’t think there’s any other company that can compete with the level of service that Petrosoft provides. I’ve recommended them to several people who are also still with them and love the product & service they provide!
Submitted by Aoun Akram on 02/09/2022
Nadya Ustinova 5 stars rating.
Totally recommend! I’ve been overseeing the operation of a 20- site gas station chain for more than 10 years. I can’t imagine how we would run our business without C-Storeoffice! The information and business insights that company leadership and store managers get from C-storeoffice is invaluable!
Obviously, I disagree with the negative reviews here. Some of them are really old… I can tell from my experience that in the past couple of years Petrosoft and C-storeoffice have evolved to be much more user friendly and customer oriented.
Submitted by Nadya Ustinova on 12/08/2021
Jason Sepulveda 5 stars rating.
In the beginning there were lots of pain points using the software. After a few years of use and working with their development teams, their software is a lot better! My experience has been positive with them!
Submitted by Jason Sepulveda on 12/07/2021
K 1 stars rating.
Submitted by K on 11/03/2021
Daniel Jones 1 stars rating.
It takes multiple days to receive a response, it's always a different person…and on top of this they don't even review the entire support ticket before providing a boilerplate "Response" and "resolution".
This company also attempted to enroll us in an automatic monthly payment subscription without an opt-in, clause, or even notice. Fairly certain that breaks a few regulations.
Submitted by Daniel Jones on 03/02/2021
Oleksandr “Sashascouser” Suglobov 5 stars rating.
Submitted by Oleksandr “sashascouser” Suglobov on 01/07/2021
mohsen tajik 1 stars rating.
They used to be good. But, in recent months their website is constantly facing troubles. Their customer service wait time is ridiculous (something they were good at before), and quite a lot you face surprising eliminations of certain promotions go away without any explanations. Worst of all, I had to take the rep through their own website, because she had zero knowledge about that. I had to explain some features to the rep who was supposed to fix my problems. Seems like we have to cancel our membership.
Submitted by Mohsen Tajik on 05/14/2019
Pulin Patel 1 stars rating.
Way overpriced service, Have cancelled the service and am still being billed by this company after sending them cancellation email and calling them several times. There are a lot more cheaper and better options available. Please do not be fooled by this company.
Submitted by Pulin Patel on 05/08/2019
Tyler Cox 3 stars rating.
Submitted by Tyler Cox on 12/09/2018
jimin kuvadia 1 stars rating.
Very expensive service and they never have any solution of your problems but they like to blame your equipment and Internet!
Anytime you’re using theirs software in mobile app or website are always working slow and will kick you out their software with out any earror and will crash mobile app or website.
It will take forever to upload anything in thir program and prosess.
Think 100 times before you move on with this company will take your money and won’t offer you any easier service that would be helpful to your business. but it’s not convenient any of their services compared to other back-office systems.
It’s very complicated back office system.
Submitted by Jimin Kuvadia on 10/25/2018
Shane Hibbs 1 stars rating.
Submitted by Shane Hibbs on 06/05/2018
Jamesnchanel Hanna 5 stars rating.
Very good customer service they are really nice people and the software they sell is really helpful to business
Submitted by Jamesnchanel Hanna on 04/19/2018
Ball Hard reptiles 5 stars rating.
Submitted by Ball Hard Reptiles on 12/26/2017
Хак Мувафак 2 stars rating.
Submitted by Хак Мувафак on 12/03/2017
Roman Rudnytskyy 5 stars rating.
Submitted by Roman Rudnytskyy on 09/12/2017
Дмитрий Демченко 5 stars rating.
Submitted by Дмитрий Демченко on 07/05/2017
Cassandra Lorraine 1 stars rating.
Always having problems with internet and loading my steps!!
Submitted by Cassandra Lorraine on 06/20/2017
Kostya Dolgushyn 5 stars rating.
Submitted by Kostya Dolgushyn on 04/26/2017
Michael Belajac 5 stars rating.
Submitted by Michael Belajac on 03/21/2017
Bill Clevenger 1 stars rating.
People you want to stay away from!!!!!!
Submitted by Bill Clevenger on 03/19/2017
