Submitted by Serge W. on 02/07/2019
I have been using Koomi for a year now in my coffee shop and I'm very pleased overall. The support I receive is fast and very helpful; the software is flawless and easy to use and their team is constantly improving and adding little touches that enhance my experience.
Best prodcut in the industry. by far the strongest technical team out there. Tim and David are a great DUo. we are happy , proud and glad we took the hard deicsion of switching. we do not regret it
Submitted by B12 Kirkland on 08/30/2022
I have restaurant business experience of more than 20 years. I have used several POS system for restaurant. MYR POS system perhaps the worst system i used. Their customer service is very bad.
there system is very complecated. After one hour, the order went to cloud, so if there is any mistake done by employees, its not possible to rectify it.
Their system is not suitable for table service.
Sorry not recommended.
Submitted by Mahbub Rahman on 08/02/2022
I used MYR for my Coffee shop and they are great, it is a really easy and fast system for myself and my staff. It is all cloud based too so you can program it even if you are not at the store. Glad to be working with MYR.
Submitted by Dan Abdelhay on 11/22/2021
I have been using Koomi Pos for both of my restaurants Olu Olu Poke for 2 years now. Very satisfied with the quality and the fast and supportive customer service. Special shoutout to Tim Ismali for help over the past 2 years!
Submitted by Huy Vo on 09/24/2021
The easiest POS in the market and life saver with UBER :) and the best tech support Mr. Tim
Submitted by Mohammad Dakkour on 04/29/2021
Their the best! Koomi team truely works for your own succes. Customer service is unbeattable, they listen, find solution and act fast. Been with them for 2 years now and still impress me until this day. Proud to be one of their many clients!
Submitted by Kevin-koudbi Lapierre on 10/08/2020
Great POS, the online ordering feature is easy to use for our customers and has increased sales
Submitted by Atul K on 07/05/2020
A really great product, great POS system and online ordering works very well for my customers.
Submitted by Megha Chopra on 07/02/2020
We’ve been using Koomi POS for the past 9 months at Old Road BBQ and have nothing but good things to say! The app itself has solid ux and is easy to use — and the customer service has always been fantastic. They’ve helped with setup, maintenance, and have been very responsive any time we’ve run into problems. REALLY appreciate their commitment to customer support. In an industry where so many suppliers just cut & run... these guys are partners in our success.
Submitted by Aaron Emery on 03/11/2020
We were looking for a fast & reliable POS for our cafe - koomi has exceeded our expectations. Always amazing service from Danny. Keep up the great work!
Submitted by Jonathan Vannelli on 12/11/2019
We went from analog to digital real fast.
Our systems are more accessible, the clients get it faster and the staff is sooo happy.
Thanks Koomi !
Submitted by Tony Campanelli on 10/28/2019
Very user friendly, easy to install and set up. Our employees understand how to use it very easily and they emphasize that it reduced the line up time we had with our previous system. It looks very sleek because it is just an iPad and paying terminals, which allows to have more counter-top space. The customer service is very personalized, always willing to develop to help our needs. In addition, the reports are all online and we can manage all of our restaurant locations under one dashboard.
This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders. Would highly recommend!
Submitted by La Panthère Verte on 08/26/2019
Skeptical at first but after a couple of months using it, I figured it was good enough for our taco shop.
Submitted by Heliana Machado on 08/13/2019
This is the best POS for cafe. If you need more information, you can always PM me
Submitted by David Kwan on 05/15/2019
Koomi doesn't require much technical knowledge making it great for all restaurant owners that are looking for a simple solution. The user interface is friendly unlike older systems and our staff love it!
Submitted by Kevin Leggat on 02/22/2019
Koomi works great for us. Training staff is super easy, and most things you can learn by spending 15 minutes playing around!
Submitted by Wattey Lau on 02/12/2019
A must-have POS for any small to medium-sized company, or for those that take their business on the go.
Submitted by Aurélie Angard on 02/11/2019
So far great product, tech support is quick to respond and has helped me fix my issues.
Submitted by Collin Paterson on 02/09/2019
As a fast-paced coffee shop, we need sales transactions to be quick and easy, and Koomi POS delivers! Since management is off-site, we rely on excellent Dashboard reporting to keep us informed for remote management. Will recommend to any business owners.
Submitted by F S on 02/09/2019
We moved from an outdated system and our company really benefited from switching over. The learning curve was quite easy for my staff and in a small space like our ice cream shop the size of the POS made quite the difference.
All around, everyone enjoy Koomi very much!
Submitted by Monika Michalowska on 02/07/2019
One of, if not the top ISV that can handle your POS at your business! I highly recommend
Submitted by King Sev on 08/21/2018