Recent Member Reviews - Page 15
Michelle Welty 5 stars rating.
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Overall Rating
Jeff with Brilliant has been great in helping me set up my new system. I chose Brilliant because of their commitment to excellent customer service, and I appreciate that you get to have your own personal representative assist you through the process and beyond. Not to mention their system stays up and running even when the internet is out. Five stars! ???? ????????????????
Submitted by Michelle Welty on 09/07/2022
RDO RDO 5 stars rating.
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Overall Rating
Been using AutoServe 1 for a few years now and will continue, its been by far the best way of communication between our clients and our shop. Thank You Celeste LeFevre for all your help :)
Submitted by RDO RDO on 09/06/2022
Lynn Quach 5 stars rating.
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Overall Rating
Louis did a great job!
Submitted by Lynn Quach on 09/06/2022
Monica Maldonado 5 stars rating.
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Overall Rating
1st choice is local and very responsive. If there is ever a hiccup in my system, 1st choice has one of their outstanding techs here in minutes!
Submitted by Monica Maldonado on 09/06/2022
Michael Johnstone 5 stars rating.
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Overall Rating
Louis has given our Markets A+ Service over the years. His product knowledge and efficiency is second to none. We are grateful to have an awesome partnership with IT Retail and their great support staff.
Submitted by Michael Johnstone on 09/06/2022
Erick Elizalde 5 stars rating.
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Overall Rating
Excellence customer service. Highly recommend them.
Submitted by Erick Elizalde on 09/06/2022
Elizabeth A.Gallardo 5 stars rating.
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Overall Rating
Great Customer Service!!! Highly recommended, have been using them for many years
Submitted by Elizabeth A.Gallardo on 09/06/2022
Jacob Frese, Sr 1 stars rating.
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Overall Rating
Not ready to be a live piece of software. Very clunky, very pricey for an unproven product.
Submitted by Jacob Frese, Sr on 09/05/2022
brad scott 5 stars rating.
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Overall Rating
I recently got one of my computers from them and they were very fairly priced, no complaints from me.
Submitted by Brad Scott on 09/03/2022
Inekka Sanders 5 stars rating.
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Overall Rating
Jasmine Chapman is a dedicated consultant and Sr. Product Advisor. She represents the company well. Her customer service is excellent. She goes over and beyond to be there for any questions and or concerns. She breaks down all information and will help as much as needed. Choosing a Merchant and POS system can be hard but Jasz exhibited patience and understanding. Never made me feel rushed or pressured. It has been a great experience working with Jasmine Chapman. Thanks for your hard work and integrity.
Submitted by Inekka Sanders on 09/02/2022
Magali Medina 5 stars rating.
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Overall Rating
I have been working with IT Retail and particularly Louis for several years and every time and I have a system issue Louis is been able to solve with efficiency and in very short time.
Submitted by Magali Medina on 09/02/2022
Kaleb Hebron Goodwin 5 stars rating.
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Overall Rating
I love the software. It's one of our greatest advantages to have such a good software in this competitive industry. We have used it for about 26 years now. They are constantly developing, staying up with the best technology, and trends to help small independent grocers. I love their customer focus / loyalty program. Their service has also been fantastic. I would say Donna, Kristin, William, and Louis have been a great help for our stores.
Submitted by Kaleb Hebron Goodwin on 09/02/2022
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