Recent Member Reviews - Page 21
James Connelly 1 stars rating.
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Overall Rating
Awful. We have 7 venues using their POS system. I could write a book about how bad this system is and the complete lack of support to insure our businesses run smoothly. We have lost THOUSANDS if dollars in revenue, due to this company. Stay away!
Submitted by James Connelly on 08/12/2022
James Connelly 1 stars rating.
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Overall Rating
Awful. We have 7 venues using their POS system. I could write a book about how bad this system is and the complete lack of support to insure our businesses run smoothly. We have lost THOUSANDS if dollars in revenue, due to this company. Stay away!
Submitted by James Connelly on 08/12/2022
A Google User 5 stars rating.
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Overall Rating
My experience with Comp Source was good. I had some minor issues, but they taken care of promptly.I have been doing business with them for several years.
Submitted by A Google User on 08/12/2022
Mickey Ivey 5 stars rating.
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Overall Rating
GREAT SOFTWARE. DOES EVERYTHING WE NEED IT TO AND MORE. THE ONLINE TRAINING AND THE PERSONAL TRAINING IS EXCEPTIONAL. WOULD RECOMMEND THIS SOFTWARE TO ANYONE.
Submitted by Mickey Ivey on 08/11/2022
Robert Kurtz 5 stars rating.
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Overall Rating
I purchased a clover mini for my new business from Brilliant POS and I love it. Just have an awesome experience dealing with this company from purchasing products to their customer service. Highly recommend ????
Submitted by Robert Kurtz on 08/11/2022
Keith Miller 5 stars rating.
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Overall Rating
Fullbay has been a welcome addition to our shop. It has given us the ability to easily track and measure our tech efficiency and utilization. We have also been able to better organize our workflow and make needed improvements to our process. Everything from creating an estimate to adding AND ordering parts to the final invoicing of the customer is well thought out and helps create a better experience for our customers. Tech support is very helpful and responsive. Fullbay is built on a very solid platform and we have experienced little to no downtime. If you're on the fence and serious about making improvements to your shop, just do it!
Submitted by Keith Miller on 08/11/2022
Diesel Power Solutions 5 stars rating.
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Overall Rating
Fullbay is an amazing gateway for our company. From timesheets to ordering parts and Fullbay works with QuickBooks. Customer service is only a phone call away and they are amazing.
Submitted by Diesel Power Solutions on 08/11/2022
Bill Carey 5 stars rating.
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Overall Rating
Excellent sight for repair shops or even large fleets to use. Also a great way to manage your parts inventory, which vendors you purchased from, how often you sell said parts, and what cost was at last time of purchase.
Submitted by Bill Carey on 08/11/2022
Bobby Gordon 5 stars rating.
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Overall Rating
Great system for your repair shop, very easy to use and navigate system. The system is very user friendly. I have been in the repair business for over 30 years with GM, Toyota and Honda and Fullbay is the easiest to learn and navigate.
Submitted by Bobby Gordon on 08/11/2022
J H 5 stars rating.
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Overall Rating
Fullbay has been a great addition to the tool box, it has provided us with analytics that have enabled us to be more profitable and efficient. It allows our customers to pay the shop directly via. the portal and integrating seamlessly with records. Their tech support is second to none - I have always gotten immediate response (live) and had 99% of the problems solved within minutes - that 1% was followed up on by their calling and texting me back within 24-48 hours for larger issues ... but again with resolution. Only regret was not finding Fullbay sooner.
Submitted by J H on 08/11/2022
Cibi Chacko 5 stars rating.
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Overall Rating
Bought POS from Them in 2017. AJ still helps with trouble shooting whenever I need some help. Very prompt and helpful, always.
Submitted by Cibi Chacko on 08/11/2022
Brandi Lee Hillard 5 stars rating.
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Overall Rating
When I started working for my employer, they were using two separate systems to do inventory management and invoicing. After months of working with these systems, we finally decided we needed something that fit our type of business better. We are a fire apparatus maintenance and repair facility, so we needed a system that was geared more toward mechanic work by allowing us to schedule, report services, manage inventory, and invoice our customers quick and easy. Fullbay went above and beyond our expectations. Our technicians can do service orders from start to finish without ever having to call the office about prices or what the customer has authorized us to do. They can create estimates and email them straight to the customer within a few clicks. All service orders are tracked, preventative maintenance is tracked for every vehicle in the fleets of fire apparatus that we take care of, and invoicing is easier than ever. There is also a portion of the site where we can do counter sales of parts or equipment. This works perfect for our Sales Manager, who sells different fire equipment from our shop. The representatives of Fullbay that helped our business get set up were super amazing and extremely helpful. They answered every question we had and even submitted some suggestions that we made to their support team. They walked us through the setup process, integrating Quickbooks with the system, and making all the internal connections for those integrations to function smoothly. Fullbay is constantly enhancing how their system runs and strives to give their customers a system that is the best in the industry. Absolutely a wonderful business and system. Any and all auto shops could highly benefit from using Fullbay!
Submitted by Brandi Lee Hillard on 08/11/2022
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