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1st Choice Merchant Solutions Reviews

Submitted by Rosa Perez on 09/28/2022

Rosa Perez 5 stars rating.

Overall Rating

Cassandra made the POS part of my business trouble free. I was provided with great information to determine which system was most appropriate for my business. Technician services were quick to respond and Jesus Fraga made it seem effortless. Not only did the gentleman install the system, but he stayed there as long as I needed to make sure I understood everything it had to offer. I would strongly recommend 1st choice.

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Rebecca J. Ramirez 5 stars rating.

Excellent service and great communication. Best merchant service in Laredo

Submitted by Rebecca J. Ramirez on 10/04/2022

Kari Romero 5 stars rating.

Juan, Kassandra and Roger have been so helpful with the time that we’ve been working together. Excellent customer service and training provided to better understand the system.

Submitted by Kari Romero on 10/04/2022

Kristina Dominguez 5 stars rating.

On behalf of Singing Frogs, the technicians are always ready to help! I called Cassandra on a Sunday and she had me on the line with the outstanding tech Juan quickly! He helped with my problems and got me back up and running.

Submitted by Kristina Dominguez on 10/04/2022

Coyote Drive Thru Inc. 5 stars rating.

Cassandra was a big help in starting up my business! A tech was here and quickly got me started. Great company overall!

Submitted by Coyote Drive Thru Inc. on 09/27/2022

Alicia Renteria 5 stars rating.

The merchant services have all the information given and able understand the whole Installation. Quick and easy , excellence from everyone. Happy customer with the service they offered.

Submitted by Alicia Renteria on 09/27/2022

Sebastian Urbiola 5 stars rating.

Great Service, the technician Juan was very helpful.

Submitted by Sebastian Urbiola on 09/20/2022

Ruben De la garza 5 stars rating.

Awesome customer service! Reps are very helpful and assist at any time. Thank you 1st choice!

Submitted by Ruben De La Garza on 09/20/2022

Chris Rodriguez 5 stars rating.

Great service been with them for years highly recommend!????

Submitted by Chris Rodriguez on 09/20/2022

Rey Caracheo 5 stars rating.

Great solution for the business.
Best rates and service.

Submitted by Rey Caracheo on 09/20/2022

Amelie jacaman 5 stars rating.

Always very attended to us Bejeweled Boutique, Laredo,TX

Submitted by Amelie Jacaman on 09/08/2022

Monica Maldonado 5 stars rating.

1st choice is local and very responsive. If there is ever a hiccup in my system, 1st choice has one of their outstanding techs here in minutes!

Submitted by Monica Maldonado on 09/06/2022

Erick Elizalde 5 stars rating.

Excellence customer service. Highly recommend them.

Submitted by Erick Elizalde on 09/06/2022

Elizabeth A.Gallardo 5 stars rating.

Great Customer Service!!! Highly recommended, have been using them for many years

Submitted by Elizabeth A.gallardo on 09/06/2022

John Solis 5 stars rating.

On behalf of solisstopnshop, 1st choice have excellent customer service. Whenever we needed something they were there to help us. All responses were prompt and professional. Glad to see a company take pride in helping their customers.

Submitted by John Solis on 08/29/2022

Anna Rivera 5 stars rating.

I’ve had a very good experience with First Choice. As a small business owner, you’re new to all the small details of owning a business and First Choice has been very helpful throughout my journey.

Submitted by Anna Rivera on 08/25/2022

Daniela Mendez 5 stars rating.

Our business Bowls has worked with with 1st Choice Merchant Solutions and Services since day one and we have nothing but positive things to say about them! They are always attentive to our needs and quick to answer any questions or concerns we may have. Highly recommend!

Submitted by Daniela Mendez on 08/25/2022

Juan Rico 5 stars rating.

Great service overall. Will respond to any questions you have or any trouble with clover systems.

Submitted by Juan Rico on 08/25/2022

mail boxes 5 stars rating.

The 1st choice team has had my business running for 6 years! Of all the things that go into running a business, this team made the POS aspect seem effortless. Never a problem that they cannot handle. Thank you, 1st choice!

Submitted by Mail Boxes on 08/23/2022

dianneth valencia 5 stars rating.

They have a very good service and they are always willing to help

Submitted by Dianneth Valencia on 08/23/2022

Lesley Yael Montemayor 5 stars rating.

I normally don't write reviews but I really want everyone to know about 1st Choice Merchant Solutions. We have already been with them for years but recently, due to Covid-19, we needed to turn our small business into an e-commerce and FAST. 1st Merchant stepped up to the plate super fast and changed out transaction system in no time and at MINIMAL charge for such service. I was so impressed!

The program they recommended and manage for me for my new e-commerce is SUPER easy to use. Very user-friendly and instinctual to operate -- I am actually operating my small business like the big chains out there!

If I have any questions, they respond quickly, efficiently and guide you step by step.

Go with them! Can't go wrong! Plus, they're local -- so even better!

Submitted by Lesley Yael Montemayor on 04/25/2020

Amador Escudero 4 stars rating.

Great people!! always very very helpful and they go above and beyond to fix any problems.

Submitted by Amador Escudero on 01/23/2020

Ignacio Alvarez 1 stars rating.

Really bad customer service, I have been trying to contact my representative for over a week now and he keeps avoiding my calls!

I don’t recommend this company at all!!!

Extremely disappointed..

Submitted by Ignacio Alvarez on 08/27/2018

Carly Liao 1 stars rating.

DO NOT WORK WITH THIS COMPANY. SCAMS LEFT AND RIGHT.
Had to pay over 1k just to cancel a service.
All they want is to scam you for your money. WOULD NOT RECCOMEND. When contacting them they avoid your phone calls for months and will set up an appointment to meet with you but will NEVER show up.

Submitted by Carly Liao on 08/01/2016

KATY 1 stars rating.

DO NOT USE ANY KIND OF SERVICE FROM THIS PLACE. They work with First Data Global Leasing, which SCAMS YOU. They have a NON-CANCELABLE CONTRACTS AND NO ONE FROM 1ST CHOICE TELLS YOU THIS. IT IS A 4 YEAR LEASE. WHO WILL SIGN A LEASE FOR 4 YEARS??????? They scam you and they MAKE YOU PAY THE REST OF THE LEASE IF YOU CANCEL EARLY. Ridiculous!!!!!!!!!!!!!

Submitted by Katy on 08/01/2016