ServingIntel Reviews
Submitted by Giuseppe Militello on 01/04/2017
Giuseppe Militello 5 stars rating.
We recently put in the POS system. We are happy with the installation. We switched from Maitre'd to Future POS for the features in offered. Kirk the installer did an awesome job. To bad I can't say the same for the salesman. Overall I am happy with the system.
casual payne 5 stars rating.
I worked with Cliff the installer the whole time during set up and even after set up. He did such an awesome job! 17 years in the business I never had a live person come to my location to help with training and modifications. The Live support from Servingintel and cliff is just great for new places!
Submitted by Casual Payne on 11/29/2018
Frank Stimac 5 stars rating.
BB Jack’s Antigo - Kirk and Clif are great to work with! Pos Partners is quick to respond with any questions and concerns. Future is easy to work with- very user friendly. Makes my paperwork process fast and easy.
Submitted by Frank Stimac on 05/30/2018
babesmariba 5 stars rating.
POS Partners has been very helpful involving any system questions we have had at bbJack's in Wausau. I highly recommend them and thank you to Kirk and Cliff!
Submitted by Babesmariba on 05/30/2018
jake pettit 1 stars rating.
System is 4 weeks old constantly crashing and having to be restarted mostly does not work when we are busy........ so disappointed that for my first really busy weekend of the season and I am down one terminal and have been on phone support most of the rest of the weekend. :( update as of Nov. Still struggling. Now they lost a tablet we sent in for service ........ So horrible. And be cautious of these reviews they pressure all new customers into giving a good review on the day if instalation. Update Jan 10 2018, still horrible, still calling 4 or more times a week with issues, Kirk still has not found our tablet we sent in and is pretty much unresponsive in clearing up any of our issues. Currently searching for the next pos this company is a joke. Don't trust the reviews they pressure and coach all customers to put a review on before install is even done! Best way to waste 25000.00. Here it is!
Submitted by Jake Pettit on 01/11/2018
Brittany Johnson 5 stars rating.
My name is Brittany from The Cove in Buffalo City. We JUST switched from Transform to POS Partners due to poor service. We are very satisfied with the work of POS Partners and Kirk. The system was switched out quickly and we opened without issues. Thanks Kirk!
Submitted by Brittany Johnson on 11/15/2017
Rachael Jacobson 1 stars rating.
As a server this POS system makes my job harder than if I just took all my orders the old fashion way. The system is only 6 months old and constantly crashes, making it impossible for us to serve our customers efficiently and in a timely manner. Serious improvements need to be made !
Submitted by Rachael Jacobson on 10/18/2017
Taylor Mackey 1 stars rating.
This POS system is very unreliable. I am a server and there is nothing more frustrating than being in the middle of an order and completely losing connection with my POS handheld. It's also very frustrating when I have to ring through a credit card and it takes 5 minutes for the transaction to process! The POS system is supposed to make the life of a server easier so they can provide better service to their customers, this is definitely not the case with this POS.
Submitted by Taylor Mackey on 10/18/2017
silvertiger82 1 stars rating.
We use this company at my work and we would be better off using stone tablet and chisel. It's slow, crashes all the time and is unreliable. It makes my job 10 times harder and 100 times more frustrating. Our system is only 6 months old and just doesn't work. Don't use them if you can avoid it.
Submitted by Silvertiger82 on 10/18/2017
Michelle Princer 5 stars rating.
POS Partners have been really easy to work with in setting up my pos system. They have answered all of my questions promptly and when needed they provide on site service. Kirk knows that I am technically challenged and is very patient with all the questions.
Submitted by Michelle Princer on 01/29/2017
Kamen Klasinski 5 stars rating.
To whom it may concern,
My name is Kamen Klasinski, and I am a manager at Michele's Restaurant and Catering in Stevens Point, WI. We recently replaced our old Micros POS system with FuturePOS by POS Partners. Our IT representative, Kirk Henry, made himself available throughout the entire installation and on-board training process. Although there were a few speed bumps along the way, the heavily involved installation process is going to take our restaurant to the next level. I recommend Kirk Henry and POS Partners for your next POS system.
Submitted by Kamen Klasinski on 12/02/2016
Murad Hamdan 5 stars rating.
My name is Murad Hamdan President and CEO of Chubby's Cheesesteaks. I am writing to express my utmost satisfaction with the FuturePOS system and POS Partners. This is our 3rd location we launched 2 stores with a different FuturePOS dealer that did not meet our expectations. The installation and service with the first company out of Madison was AWFUL. We decided we either needed a different POS or needed a FuturePOS company that could meet the needs of our enterprise operations, a company that could deliver 24/7 help. We found POS Partners and they offered us Kirk. Kirk was able to turn the system into something we can actually use. The service has delivered live support every time, and no more issues. Using Future we've lowered our cost of goods sold. We are turning the tables faster. Labor cost is reduced, and profits are up. Highly recommend Future, POS Partners, and Kirk!
Submitted by Murad Hamdan on 10/20/2016
The Thomas Family 5 stars rating.
I'm writing to express my satisfaction with the FuturePOS system. We've been using the system almost 2 years and we are currently expanding our operations. The training today for the new store was very good. POS Partners provide an expert trainer who throughly explained and answered all our question. Kirk simplified the ordering process and made it easier than our first FuturePOS system. He programmed the system so that there are less steps, which makes it way easier to train our staff and operate the till. We fired the other FuturePOS dealer because they failed to meet our expectations. POS Partners has 100% better service.
Submitted by The Thomas Family on 10/12/2016
Miguel Rodriguez 5 stars rating.
Wow! What a difference from our old POS company to POS Partners! We initially hired a different Future POS company about a year and a half ago for pos systems for our existing and second locations. After many false promises, and never getting what we were promised, we finally decided to leave the old company and switch to POS partners. The way that the previous company programmed our menu made no sense at all. The system was set up in a way that was not user friendly at all, everything that should take 2 steps took 15 with the way it was programmed. It's especially frustrating to find out that the system IS capable of doing everything we want, but it was just not programmed properly. Thankfully, Kirk has been a huge help and taken the time to go through everything we disliked and turn it into an efficient and user friendly program. I highly recommend POS Partners and make sure you get Kirk cause he's excellent!
Submitted by Miguel Rodriguez on 10/11/2016
Jessica Kreidl 5 stars rating.
First day Kirk is here to install the new POS system at our 3rd location. All I can say is wow this company is great. The installation is professionally done. Kirk made sure everything was done with precison. We had lots of questions and Kirk answered them all. The wires look great, terminals are shiny and new, new chip readers, new printers, and a professional company to handle the needs of our large operation.
Submitted by Jessica Kreidl on 10/06/2016
Matthew Shcreier 5 stars rating.
My name is Matt Schreier the owner of The Looking Glass in Janesville, WI. We are a craft beer and gastropub. We switched to FuturePOS because of the features, functionality, and local service the system came with. I was very impressed from the beginning with the service, functionality of the system, and the increase of productivity and value to the customer the Back office improvement have allowed. I was very pleased with the fact that I was able to reuse my existing hardware, with only needing a software upgrade. Being a demanding and difficult individual always seeking the best options and values available, Kirk presented me with a targeted and quality product, with service and support to match.
Submitted by Matthew Shcreier on 02/09/2016
Gregg Carini 5 stars rating.
I am the Chef Pizzaiolo from Carini's in Milwaukee. We recently updated from a P.O.S. POS to a Future POS from POS Partners. The process has been long, but Kirk has been patient with us and knew what we wanted to get out of the system. The POS itself is user friendly and has lots of extras to add to the experience of using this system. Others didnt have what POS Partners offered and the price was acceptable. The suppport is knowledgable and quick. So far, we haven't had problems and training on it has been easy. Our favorite is that it can be accessed from any computer anywhere and be chamged at a moments notice for any reason.
Submitted by Gregg Carini on 09/02/2015
Tori Robertson 5 stars rating.
Hello my name is Tori I am a dining manager with Morrison group. We are in charge of dining services for The Waters Senior Living. Our system was installed this week and I’m excited to finally get hands on with our tablet. The POS system will be a great help with meal tracking and keeping records of which meals are favorites.
Submitted by Tori Robertson on 03/20/2015
Joe Quaerna 5 stars rating.
My name is Joe Quaerna. I am a manager at O’riley and Conway’s Irish Pub here in Janesville, WI. We switched the system from ValuePOS to FuturePOS. We were really impressed with the features that were shown to us in the FuturePOS system. The best feature is the smart tax this should add north of 15 thousand a year to our bottom line. We also are very interested in the point to point encryption. We are just getting to know the system but are very satisfied with what we have seen so far. The installation went very smooth the company was here to take the system live and provide training on use of the software. I would highly recommend POS Partners and FuturePOS if you are considering upgrading your business POS system.
Submitted by Joe Quaerna on 11/12/2014
jay inwood 5 stars rating.
Hi my name is Jay I'm the manager at Sneakers in Janesville. We recently upgraded the system to add table side ordering and an additional terminal. The FuturePOS system has been a great upgrade for the business. We are very impressive with the ease of use of the front end and the flexibility of the FuturePOS back office. With one simple report I can easily see which items are selling and which items are not. The support team is really awesome you call them and your issue is resolved immediately. If you are looking to upgrade your restaurant or bar POS Partners is a great company to work with.
Submitted by Jay Inwood on 09/25/2014
Thumpers Nightclub 5 stars rating.
I am writing this review to tell you how pleased I am with the POS system installed at my bar. I currently own Thumpers Nightclub in Sparta, WI. We reached out to POS Partners after purchasing the bar from the previous owner who had the system for several years. We had a tight deadline to open and the project was kept on track. POS Partners put the system back in a functional state in under a week. I am extremely satisfied with the service desk and how easy it is to get ahold of them when a change needs to be made. I have worked at other bars and restaurants using other systems and FuturePOS is the easiest and most advanced POS system I have ever used.
Submitted by Thumpers Nightclub on 07/19/2014
Kevin Gintner 5 stars rating.
My name is Kevin I am the owner of Sheer Lounge in Germantown, WI. I have had my FuturePOS system for approximately 2 years. We are a small local lounge. I wear all the hats in my business. From a server perspective the system is very aesthetic, easy to use, and very fast. From an owners perspective the system is easy to manage. The back office has every report I’ve ever needed, adding and changing items is very simple, and running specials is a breeze. We recently made the switch to POS Partners due to the 24/7 service and dedicated relationship manager. This company is on top of the POS business. I would gladly recommend FuturePOS and POS Partners to others.
Submitted by Kevin Gintner on 07/16/2014
Sing Tilley 5 stars rating.
My name is Sing I'm a shareholder of Tilley's Pizza House here in Beloit, WI. We recently upgraded our FuturePOS system using POS Partners. The system has several great features that help to run the business. The ones I like the most is payroll and scheduling. The system was easy to learn for all my staff. One of the best things about POS Partners is the 24/7 support. When you call they are there. I would recommend this company and software to any business owner looking to make an investment in POS technology.
Submitted by Sing Tilley on 07/11/2014
Vinny Mazzarisi 5 stars rating.
POS Partners installed FuturePOS into our restaurant in mid February. Overall we are very pleased with the system and the service provided to us. The support team has been very helpful any time we have needed their assistance. I would gladly recommend POS Partners to anyone looking to add a POS system to their business.
Submitted by Vinny Mazzarisi on 06/30/2014
