Submitted by Vicki S on 06/01/2020
They were good, until they weren't anymore. I liked their price point and service but when I decided to cancel my monthly plan as our business evolved, they continued to bill me, 2 more times. After 2 phone conversations where they assured me the plan was cancelled (and then they billed me anyway) I resorted to emailing them once their phone number stopped taking calls. After a week of not receiving any response from that attempt either, I decided to call my credit card company and issue a new credit card and report them so I wouldn't continue to be charged. I would have kept them as an option for future, but after this experience I realize they aren't the company I thought they were.
I absolutely love the ehopper system and the customer service is exceptional. I would so recommend this system for your business needs.
Submitted by Jerry Martin Jr on 06/07/2022
Very knowledgeable and friendly staff, quick respond and right to the point help. I use my own hardware aka receipt printer, terminal and my merchant. They co-ordinate and resolve any issue even with WIFI provider. Excellent, excellent service. Thanks for your personal phone tutorial.
Submitted by Tanya Gospodinova on 02/15/2022
One Star might be to good for this company! We are in the Liquor Business do not bother with EHopper! Only thing worse than there Equipment is there Service and Follow through trust me Jerry Walker doesn’t care????????
Submitted by Michael Schroer on 12/18/2021
Greate Soft, reasonable Price, remarcable customer support team!!! you rock!! (Omni plan 3 y subscription)
Submitted by Mrpelypenko on 03/25/2021
I have Ehopper software for several years and I love it! Friendly user setup with so many options that I use for my business! My clients always wonder how come all businesses don’t have Ehopper software, so simple to use. Never had any negative issues with customer service, they have been very helpful. I highly recommend this software. You will not be disappointed!
Submitted by Olga N on 10/08/2020
Ehopper’s support is great! They will train you as many times as needed to ensure you and your staff can utilize every bit of the software. I also love the pricing and easiness of use.
Submitted by Nicholas Gromowski on 10/08/2020
Submitted by Infinitea Ny on 01/15/2020
This is garbage company, they don’t have any credits, terrible service, only charge monthly fee even you cancel . Don’t waste time try this software.
Submitted by Jian专杀贱货 on 01/14/2020
Beautiful software and hardware, simple to setup, amazing customer service. Would recommend to anyone looking for an easy-to-learn solution for their business. Support has always been available whenever needed and their team resolved all issues quickly and efficiently.
Submitted by Katherine Zlotnikova on 11/01/2018
Submitted by London Stanley on 07/21/2018
Great product, easy to use and allows me to ring up sales faster.
Submitted by Nyc Ny on 09/24/2016