Overall Rating
Worst POS company in existence . Consistently crashing disconnecting from printer and scanners multiple times an hour . Everyday ! They have no customer service , virtually at all. Pod crashed on 420
Submitted by Blake ThomAs on 04/21/2021
Overall Rating
Hands down the worst customer service experience. Go with any other POS before this one. It looks good but it is riddled with bugs, constantly disconnecting from label and receipt printers, bugs that crash the app all the time, tons of issues connecting and syncing with metrc. Customer service is completely useless. They just straight up will not help you with any issues. Doesn't matter who you email or call there is zero support. If you care about running your business efficiently and effectively choose another POS. The issues with green bits will cost you revenue because of their downtime during business hours. AVOID AT ALL COSTS.
Submitted by Alex Ore on 09/25/2020
Overall Rating
Greenbits has been awesome. It hasn't come without hiccups, but they do what they say they'll do. Inventory management and speed is best I've experienced.
Submitted by Loren Mueller on 05/27/2020
Overall Rating
Purpose driven business with strong product foundation. Committed to the service of customers with long-term interests in mind.
Submitted by Charlie Wilson on 05/26/2020
Overall Rating
We love Greenbits. The registers work great and keep our dispensary running smoothly. I'd love to see more new features come out faster. Although They did just launch a new checkin process that has saved us a lot of time.
Submitted by Jeff Jones on 05/13/2020
Overall Rating
I use GreenBits and never have any issues. Great POS system for cannabis inventory.
Submitted by Sales CannaVida on 03/05/2020
Overall Rating
Greenbits has more than exceeded my expectations in inventory and product management. Customer service is top notch, I couldn’t imagine running my dispensary without them. Five stars all day
Submitted by Chris Davis on 02/14/2020
Overall Rating
Great customer service.
Submitted by Northern Specialty Health NSH on 09/10/2019
Overall Rating
Submitted by Nechole The Sim on 08/17/2019
Overall Rating
Easily the worst pieces of technology I have ever used in any retail environment. Systems continuously disconnects from label and receipt printers. Coupons randomly stop working. The help they provide over the phone is beyond useless. Do not provide any on sight support for hardware issues for the hardware they provided nor will they hire another company to come out and fix hardware issues. I just feel completely helpless when I am dealing with them so please do your selves a favor, and do not ever even attempt to think about using this company. I can not tell you how many times this place has caused me a headache. To the owners and the customer service team there, please do me a huge favor and go crawl in a hole and never come back out. If you don't have a hole, grab a shovel. If you don't have a shovel, borrow mine. And just know, me giving you that shovel is more help to you than any help you have ever been to me.
Submitted by Zach Earp on 08/06/2019
Overall Rating
Had a great check-in with the team.
Submitted by Hiro Taylor on 07/30/2019
Overall Rating
just awful, the worst pos system
Submitted by Andrew Sommerville on 07/19/2019
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