Member Reviews
Tom Vinzant 5 stars rating.
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Overall Rating
I have been a Dealer for over 10 years. The support that I've had during the pandemic has truly been a blessing. We all have had our own struggles and issues, but the team work that POS Nation has offered me and my clients is greatly appreciated.
Submitted by Tom Vinzant on 09/23/2022
Merrick Cassian 1 stars rating.
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Overall Rating
AVOID THIS COMPANY. “POS Nation” has to be the most apt name this organization could possibly have. Do not fall for their deceptive sales process. The software and hardware are miserably poor, to the point that the support staff (while friendly) is totally hapless. Not only does this POS not have the features promised, it’s barely functional whatsoever. Knowing this, POSN also has a strict no-returns policy. Once you make the mistake of buying their product, you are locked into this terrible investment. 6 months in, I have hated my experience with POSN so much that I’m going to take thousands out of my own pocket just to replace this pathetic, useless, laughably awful product. I can’t emphasize it enough - save yourself the time, massive headache, and huge waste of money; take your business literally anywhere else. __________ In response to the owner’s reply - No, I will not contact customer support. I don’t care to be serenaded with excuses and false promises that ultimately solve nothing.
Submitted by Merrick Cassian on 08/23/2022
Steve DeGenaro 4 stars rating.
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Overall Rating
VG service. For those of us that fear all things "tech", this is a good company willing to talk you through the challenges. They have really delivered for us so far!
Submitted by Steve DeGenaro on 05/26/2022
Ashwani Ahuja 5 stars rating.
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Overall Rating
I shared my experience about POS Nation. But throughout this training period I came across all technician were one on top of the other so experienced, so courteous and helpful. To quote Heather and Katya are the examples because of whom POS Nation gets the top score.
Submitted by Ashwani Ahuja on 05/09/2022
John Maloney 5 stars rating.
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Overall Rating
Needed quick help on changing a hot button. Katya was clear, concise, friendly. She discovered a little annoyance and fixed it pronto. She's a keeper!
Submitted by John Maloney on 05/06/2022
Liquor Palate 5 stars rating.
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Overall Rating
They have a great system for liquor stores - BottlePOS. Divy helped me switch from my old POS to the new system. He did a great job helping me on my required time. Over all great system. Its a great system, can't think of any cons. They are always upgrading so new features all the time.
Submitted by Liquor Palate on 05/03/2022
Saji Kadiampallil 5 stars rating.
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Overall Rating
Nish is a very knowledgeable person for his job title. I recently purchased Bottlepos pos system for my business. Nish helped me many times to get comfortable to my new system. Thank you Nish
Submitted by Saji Kadiampallil on 04/22/2022
Ryan Klingle 5 stars rating.
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Overall Rating
Divi is amazing, he helped me transition to Bottle Pos from my old software. The transition went very smoothly and the support I received from Divy and all the tech support team was top notch. I am very pleased with my experience with the whole team!
Submitted by Ryan Klingle on 04/12/2022
Deby Hallmark 5 stars rating.
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Overall Rating
I had the pleasure of working with Prishi at Bottles POS. She was wonderful. She was very polite and professional and did her job very well. She definitely deserves 5 stars.
Submitted by Deby Hallmark on 04/05/2022
mturnbow2010 5 stars rating.
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Overall Rating
As the director of the IT department for the small business, I am posting this review. My experience with POS nation has been nothing short of amazing. It is refreshing to find a company that is willing and able to not only provide a good product, but be able to support and implemented quickly, swiftly, and most importantly – professionally. Specifically, I was impressed with our support staff member Josh. Josh performed admirably while setting up our initial process for the point-of-sale system. He is our ongoing support staff member, and we are very pleased with having him.
Submitted by Mturnbow2010 on 03/30/2022
Charles Paulk 5 stars rating.
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Overall Rating
Kyle , Saved the our world. Our system went down and we could have lost over $250,000 in inventory from the built up data base. That would have meant starting over from scratch right here before the busy holiday season. There aren't enough kind word I can say about how Kyle didn't give up . And we are so glad he didn't. Thank You Kyle from everyone at Westside Spirits.
Submitted by Charles Paulk on 11/16/2021
Krysty Fulton 5 stars rating.
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Overall Rating
I've been using POS Nation for 5 years now and feel like I've run into just about every problem possible... however, when the entire system crashed yesterday and I couldn't get into the program it was James with the Customer Support who got my system back up and running. All I can say is LIFE SAVER!!!! Thanks for your great work and it only took about 10 minutes for things to be fixed.
Submitted by Krysty Fulton on 10/19/2021
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