Recent Member Reviews - Page 26

jfj138 5 stars rating.

We bought the POS from AAJ . last year, every time we have any questions about the POS , AJ is always there to save the day. Most reliable guy after sales.

Submitted by Jfj138 on 07/26/2022

jenniffer mandeya 5 stars rating.

Gofrugal Software was user friendly and learn easily. Support given by aswin was very good,we can manage our business efficiently

Submitted by Jenniffer Mandeya on 07/26/2022

karim qedan 1 stars rating.

Let me just say, they have a ton of people working in the sales area trying to push this system out into stores. And probably 1 tech support person. I scheduled a demo appointment before the system even shipped out to me. I had all my team come in before the store opened so we can all watch the demo, then I get a call from NRS saying they’re OVERBOOKED and have to reschedule the appointment, so all my staff came in early for nothing! I didn’t even use the system yet and I’m having these issues!

Submitted by Karim Qedan on 07/26/2022

Ciber Redes 5 stars rating.

Submitted by Ciber Redes on 07/26/2022

R B 1 stars rating.

STAY AWAY!!! This company Chetu gave us a quote on a large project within the first 20 minutes of giving them a high-level overview of what we wanted built. We ran, nearly two years later we cannot get them to stop soliciting us several times a week despite writing them insisting they stop.

Submitted by R B on 07/26/2022

Steven Le 4 stars rating.

Every single time I call, I get sent to voicemail. I’ve called multiple times this week, I have 3 businesses to run and a newborn so I don’t have time to sit in my phone and go back and forth on hold for hours on end. After going back and forth for over a year, all while being charged $129 monthly, and recently $1129 for whatever reason on top of the monthly charge. I was told I would receive a full reimbursement because my application was mishandled by ELECTRONIC MERCHANT SYSTEMS, and the charges I received are incorrect due to an error on this company’s mistake, not mines. The supervisor admitted and confirmed that it was a mistake, apologized, and said I would received full reimbursement in a few business days due to this mishap. I get an email saying I will only receive $129 reimbursement after speaking to a senior supervisor confirming I will get full reimbursement due to a mistake from EMS Corporate. This is my final time of reaching out through telephone and email to get the full reimbursement I was told I would receive. My attorney will be reaching out if this is not fully resolved as I told it would be within the next 3-5 business days. Regards Steven Update as of 7/18/2022 Situation was solved 7/11/2022, thank you to Jim customer service supervisor for expediting this situation, and cutting out the 3rd party company to work with them directly.

Submitted by Steven Le on 07/26/2022

Elm City Wireless 5 stars rating.

Honestly speaking, the transition has been as smooth as smooth can be. The training and onboarding process was totally effortless with a customized training developed for our store. My advice, when you are ready to make the switch, ask to be on board by Robinson, he is marvellous.

Submitted by Elm City Wireless on 07/26/2022

Hantz Jessie 5 stars rating.

My experience with PCHouse has always been great! Especially this last time when I was starting a new job and couldn’t get my devices to sink. Gil walked me through everything with his professional and calm demeanor. Now my devices are working great. I would never go anywhere else.

Submitted by Hantz Jessie on 07/26/2022

mohammad ali 5 stars rating.

aaj electronics it supports is not only good, it’s best. It’s Any individual business POS solutions.any problem one phone call way solved the problem. I love ❤️ to continue with aaj it support for my 3 business needs.

Submitted by Mohammad Ali on 07/25/2022

Curt Conway 5 stars rating.

POS system has been very stable and when we do have issues we get prompt help and responses from a very knowledgeable staff.

Submitted by Curt Conway on 07/25/2022

Richard McNary 5 stars rating.

Customer service was great with a very friendly and helpful associate who I believe was named Heather. Worked with me until my sign in issues were fixed and understood my frustration when I was not able to sign in. Couldn't have been better!

Submitted by Richard McNary on 07/25/2022

Farouk Almall 5 stars rating.

Great systems, very good service could not be happier keep up the good work

Submitted by Farouk Almall on 07/25/2022