Recent Member Reviews - Page 31

Hector Ramos 1 stars rating.

This has been a horrible experience with NRS. The process of charging me is so quick. But have to wait 2 weeks to get a credit card machine. And now that I have it I been on the phone for over 1 hour 1/2 to get to the nrs pay department to set up my credit card machine. I’ve lost so much business not having a credit card machine. From my past experiences setting up POS systems for retail stores this has to been the most difficult to get done. I recommend to look somewhere else.

Submitted by Hector Ramos on 07/06/2022

Charlie Emerick 5 stars rating.

I work in tech support and our POS systems have all been transitioned to OVVI POS machines. For a computer running proprietary software that I may not understand fully myself the tech support line is incredibly helpful and always prompt. I've spoken to the same guy twice now and both times he's been extremely helpful and I haven't had a single complaint about his service. Thanks OVVI Support!

Submitted by Charlie Emerick on 07/05/2022

mike beck 1 stars rating.

I've had a terminal down for the past hour with a bar full of patrons. I've called 2x and left messages on the EMERGENCY line and still haven't gotten a call back

Submitted by Mike Beck on 07/05/2022

Bisan Koirala 5 stars rating.

Thank you for resolving my issue, a very nice British man helped me cancel my account without any charge.

Submitted by Bisan Koirala on 07/04/2022

Dirty Chris 1 stars rating.

Submitted by Dirty Chris on 07/01/2022

Jayme Crabb 5 stars rating.

Tech support is always top notch when answering questions or fixing issues big or small

Submitted by Jayme Crabb on 07/01/2022

Tina Blair 5 stars rating.

Submitted by Tina Blair on 06/30/2022

Jorge Nieves 5 stars rating.

POS system went down called tech support and they had us back up and running in no time. They are great.

Submitted by Jorge Nieves on 06/30/2022

Suzann Lee 5 stars rating.

I’ve been in the hospitality industry for 30+ years and have worked with many different POS systems and I must say OVVI tech support is one of the best! No runaround. They get right to it when accessing and fixing problems. Real fixes not temporary bandaids on the problem. It’s also great knowing they have a local office.

Submitted by Suzann Lee on 06/30/2022

Breann Darkins 5 stars rating.

I worked with my dad on the Tabor’s Smokin Soul food truck and he’s usually not very tech-savvy, but he got the hang of the technology quite swiftly! The system is excellent and very easy to use. I find it to be well suitable for the business and the POS representative is very helpful with responding to questions. Great software!!

Submitted by Breann Darkins on 06/30/2022

Jay patel 1 stars rating.

Never buy this register not coustmor service we pay $ 240 year for technical support.. never right support 0 number coustmor service

Submitted by Jay Patel on 06/30/2022

Michael Davidson 5 stars rating.

Had to speak with a member of the support team recently and was pleasantly surprised. They were clear and concise and answered all the questions I had. Highly recommended!!

Submitted by Michael Davidson on 06/30/2022