Recent Member Reviews - Page 7

Cannon & Kara Williams 5 stars rating.

Excellent products and service. They have made our business run smoothly and confidently. Always here to correct or fix any issues that might come up with any electronics.

Submitted by Cannon & Kara Williams on 10/04/2022

Marcella Cano 5 stars rating.

Submitted by Marcella Cano on 10/04/2022

Kristina Dominguez 5 stars rating.

On behalf of Singing Frogs, the technicians are always ready to help! I called Cassandra on a Sunday and she had me on the line with the outstanding tech Juan quickly! He helped with my problems and got me back up and running.

Submitted by Kristina Dominguez on 10/04/2022

M H 5 stars rating.

Taylor F was amazing with his support and taking the time to help me step by step very professional. Thanks Taylor :)

Submitted by M H on 10/03/2022

Michael Wills 5 stars rating.

Our company has been using ShopBoss for over 6 years now. Those 6 years we've seen 3 outages which were directly related to major Amazon AWS outages. The communication was great and the issue was resolved as quickly as possible. We've used RO Writer, Protractor, NAPATrax, and Mitchell1 and I can say with confidence ShopBoss has a key features that put it above their competitors. They are rich in features and development unlike RO Writer, NAPATrax, or Mitchell1. They are easy to use and very intuitive unlike Protractor. We have grown from 3 shops to 25 and they have made scaling very easy for us. They have continually gone above and beyond in being open to feedback and constantly evolving to be one of the best Automotive POS's in the industry. Brian, Matt, and Mudit are doing great things in the automotive POS space and I look forward to many more years using them.

Submitted by Michael Wills on 10/03/2022

Michael Nelson 5 stars rating.

Reliable, dependable, and trustworthy. You can trust the T.I.S team will always provide best in class technology and service to your business.

Submitted by Michael Nelson on 10/03/2022

John Passini 4 stars rating.

Got Comics, Inc. is a comic book retailer in Glendale Heights, Illinois. We've been using various iterations of Lightspeed as our point-of-sale software since we opened our store in 2010. We're currently using the Lightspeed Retail version of the software. Lightspeed retail offers a number of features that make it flexible and easy to use. Customer service is usually quite responsive, though it is not always easy to contact a support person on the phone. The software includes a 'CHAT' feature that is always available for questions and support issues, but try as they might, resolving issues in a text mode is seldom as effective as doing so with a phone call. The software has the ability to show if any of the Lightspeed products are experiencing any software issues that are affecting its performance. In those cases we receive email updates as those software issues are resolved. We would recommend Lightspeed Retail to other retail businesses.

Submitted by John Passini on 10/01/2022

John Passini 4 stars rating.

Got Comics, Inc. is a comic book retailer in Glendale Heights, Illinois. We've been using various iterations of Lightspeed as our point-of-sale software since we opened our store in 2010. We're currently using the Lightspeed Retail version of the software. Lightspeed retail offers a number of features that make it flexible and easy to use. Customer service is usually quite responsive, though it is not always easy to contact a support person on the phone. The software includes a 'CHAT' feature that is always available for questions and support issues, but try as they might, resolving issues in a text mode is seldom as effective as doing so with a phone call. The software has the ability to show if any of the Lightspeed products are experiencing any software issues that are affecting its performance. In those cases we receive email updates as those software issues are resolved. We would recommend Lightspeed Retail to other retail businesses.

Submitted by John Passini on 10/01/2022

Connor Dunleavy 5 stars rating.

Our old POS had many problems on a monthly basis. I switched to Focus services over a year ago and haven't had any problems since. Definitely recommend these guys.

Submitted by Connor Dunleavy on 09/29/2022

SWARUP GHOSE 5 stars rating.

Team Gofrugal, I am using your software for the last six month, it is very useful software, we use some features which will help us to grow our business and also we can get all business related report. I am also use some of your business related application,that's are also helpful. we also get good support from your end. Hope we will work with you for long time. Thanks and Regards, Soumya Enterprise

Submitted by SWARUP GHOSE on 09/28/2022

HB 1 stars rating.

I have been customer since 2018 and I'm strongly considering leaving this service. It was okay when I got the service in the beginning, few problems here and there but they would normally fix them. Now, since last couple years, their customer service and technical team has been very unhelpful and do not fix any problems whatsoever. The software Freezes regularly (I have a speedy Intel i5 PC with 16GB Ram that handles everything else with NO issues but they always try to blame pc on each call when they have no real solution for their problems) I have to force close at least 2 times each day, sometimes you can't even force close, have to restart whole pc, and then there are other small glitches and bugs with the sales tax on checkout, that incompetent tech support doesn't understand how to fix. I have Called customer support many times and had my time wasted. Their only "solution" is to download the new update (which never fixes anything because whoever does the updates doesn't check for problems, and often creates new problems that weren't there before). The honest truth is it's a very poorly managed company with subpar software.. Not worth the money.

Submitted by HB on 09/28/2022

Avantika Kerai 5 stars rating.

Gofrugal Software is very user-friendly and easy to understand for new learner. GoFrugal makes our work easier and the support given by Ms. Suba and sachin was very good, we can manage our business efficiently.

Submitted by Avantika Kerai on 09/28/2022