FPOS Group, Inc
About FPOS Group, Inc
Company Details
Tuesday: 8AM-5PM
Wednesday: 8AM-5PM
Thursday: 8AM-5PM
Friday: 8AM-5PM
Saturday: Closed
Sunday: Closed
Contact Information
Akron, Ohio, 44319
United States
FPOS Group, Inc Reviews
Submitted by Jacki Pineda on 06/17/2022
Jacki Pineda 5 stars rating.
I have worked here for 16 years. Love everyone I work with.
Submitted by Martin Stanwick on 04/04/2022
Martin Stanwick 5 stars rating.
Great service and a top POS dealer - the entire team is a pleasure to work with.
Looking to partner with a POS dealer ? FPOS Group is definitely worth a call. Call and I am sure you'll agree. Great service and very knowledgeable.
Submitted by Terry Ewing on 02/03/2022
Terry Ewing 5 stars rating.
Zach continues to rise above any situation and delivers the best results in finding solutions to my problems. I just want to say he is a "star" employee...he is knowledgeable, timely and thorough. I truly appreciate all that he has done for me and my company.
Terry Ewing (VP) adding post for Jeff Wolf Owner of Crafted Cocktail Co.
Submitted by Steve Yablonski on 01/29/2022
Steve Yablonski 5 stars rating.
We recently installed a new POS system. Our existing micros pos system was end of life and to get support on this system was a nightmare. The sales staff that came on site to give an overview of the product was great, installation and cutover by the technical group was great. No major issues. Its great to have support that is a phone call a way and is there to help with any issues.
Submitted by Elaine Poland on 01/18/2022
Elaine Poland 5 stars rating.
Always receive great customer service!
Submitted by Dale Augenstein on 01/17/2022
Dale Augenstein 5 stars rating.
Outstanding team of dedicated professionals!!
Submitted by Pulp Smoothie on 01/11/2022
Pulp Smoothie 5 stars rating.
Great knowledgable service, with good customer support.
Submitted by Jimmy Norris on 01/06/2022
Jimmy Norris 5 stars rating.
Install went smoothly, and we have had no problems with the system at all. I would definitely recommend fpos group to anyone that is looking a good pos system.
Submitted by Jeff Melendy on 12/22/2021
Jeff melendy 5 stars rating.
I have worked with Future for over 20 years, there service and follow up support is great
Submitted by Aaron Redmond on 10/28/2021
Aaron Redmond 5 stars rating.
This is an absolutely awesome company. We've been using them for 8 years. Today CJ and their awesome team did another fabulous job!!!?
Submitted by Steve Wagner on 10/20/2021
Steve Wagner 5 stars rating.
Awesome Tech support C.J. always does a great job helping us with any questions and getting us up and running if we ever have any issues with our systems.
Submitted by Johnny Holland on 10/08/2021
Johnny Holland 5 stars rating.
FPOS has been great for us. We have been using for the past 5 years and overall the system does what we need. Reporting could be improved upon but overall we like our system. Their customer service has been EXCELLENT! Patrick Stetz was our installer and he did a great job and we’ve stayed in contact since as he’s a great, high character person. I think overall they have really good people on the other end on the line helping fix issues. Jon, Nate, and CJ have all been very pleasant and helpful during my calls.
Submitted by Cristian Pietoso on 10/05/2021
Cristian Pietoso 5 stars rating.
We have been with Future POS for almost 15 years . Always great responsive techs . Recently we had quite a few updates , and CJ was terrific help! Kudos to her .
Submitted by Jeanne Green on 09/24/2021
Jeanne Green 5 stars rating.
CJ is the best!!!!!! She is my favorite
Submitted by SHAUN SOMMERS on 09/20/2021
SHAUN SOMMERS 5 stars rating.
We switched to Future POS in March. What a vast improvement from our old system. The transition was seamless and the support was on site until we were comfortable. Software is very user friendly and their is ample support for making changes. Our servers love the system! Just some minor glitches with technology occur sometimes, but you will have that anywhere. They were responsive to fix even if management had to get involved. We would definitely recommend as a very reliable POS choice.
Submitted by Sunil Krishna on 09/14/2021
Sunil Krishna 5 stars rating.
I had a conversation with tech rep (Sandra) tonight at 9:45 PM and she was very patient and helped me out.
She did not give up easily even if she taught she did not have access she tried and found way to clear my issue. Thanks for best tech support much appreciated.
Submitted by Kenneth Kuhn on 08/31/2021
kenneth kuhn 5 stars rating.
The support staff at Future is awesome. They will go out of their way to make sure everything is operating perfect. From the gift card division to the install guys future made things so simple
Submitted by Soho Japanese Bistro on 08/27/2021
Soho Japanese Bistro 5 stars rating.
CJ was very helpful. Awesome Customer Service!!!
Submitted by Randy Carter on 08/27/2021
Randy Carter 5 stars rating.
My experience with Future POS has been elevated to another world due to one employee named CJ. She makes even the worst computer issues go away. I have never been disappointed with her resolutions to our problems. She goes out of her way to assist and resolve all our issues at the campus level. Computers failing tend to bring on a bad day where I work, but now, I look forward to issues happening to be able to talk to CJ. Future POS has to know what a "GEM" of an employee they have with her. Thank you CJ, for everything!
Submitted by A Roberta on 08/25/2021
A Roberta 5 stars rating.
Can’t say enough Good things about this Company… especially with a recent nationwide outage we had last Saturday night from another server and the support has been Top Notch! This was something that they had no control of ….but the handling of this situation and support to get our business credit cards and transactions pushed thru has been professional and EXCELLENT! Courtney (CJ) is a Rock Star Tech Guru and can’t thank her enough with all of the tech stuff she does for us! (Ryan and Nic, too)
Keep Up the Great Work! We so appreciate U!
-The Club Sandusky, GM
Submitted by Mick Cochrane on 08/17/2020
Mick Cochrane 1 stars rating.
We have been on future POS for 8 years . The first few years we had no problems at all but the last two or three years we’ve had weekly problems and we were told we needed to upgrade. We upgraded four weeks ago at two different locations and we’ve had multiple issues at both locations. We spent the money for new hardware and new software only to be told that The version we are using at one of the locations is different than the version they installed at the other location and the higher version version six is riddled with bugs that they can’t work out . Supposedly support from future POS is being challenged because of the Covid issue and the processing company we are using (shift 4)is having problems as well all Because we upgraded? our EMV chip reader. I would be very careful before I purchased the future POS system ! we are about ready to return ours and go with another company. Unacceptable!!!
Submitted by Curt Peterson on 04/15/2019
curt peterson 1 stars rating.
Antiquated equipment, inflated price,terrible service,laughable support. Spare your business this waste of time and money.
Submitted by Scott Pritchard on 10/24/2017
