Recent Member Reviews
casual payne 5 stars rating.
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Overall Rating
I worked with Cliff the installer the whole time during set up and even after set up. He did such an awesome job! 17 years in the business I never had a live person come to my location to help with training and modifications. The Live support from Servingintel and cliff is just great for new places!
Submitted by Casual Payne on 11/29/2018
Frank Stimac 5 stars rating.
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Overall Rating
BB Jack’s Antigo - Kirk and Clif are great to work with! Pos Partners is quick to respond with any questions and concerns. Future is easy to work with- very user friendly. Makes my paperwork process fast and easy.
Submitted by Frank Stimac on 05/30/2018
babesmariba 5 stars rating.
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Overall Rating
POS Partners has been very helpful involving any system questions we have had at bbJack's in Wausau. I highly recommend them and thank you to Kirk and Cliff!
Submitted by Babesmariba on 05/30/2018
jake pettit 1 stars rating.
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Overall Rating
System is 4 weeks old constantly crashing and having to be restarted mostly does not work when we are busy........ so disappointed that for my first really busy weekend of the season and I am down one terminal and have been on phone support most of the rest of the weekend. :( update as of Nov. Still struggling. Now they lost a tablet we sent in for service ........ So horrible. And be cautious of these reviews they pressure all new customers into giving a good review on the day if instalation. Update Jan 10 2018, still horrible, still calling 4 or more times a week with issues, Kirk still has not found our tablet we sent in and is pretty much unresponsive in clearing up any of our issues. Currently searching for the next pos this company is a joke. Don't trust the reviews they pressure and coach all customers to put a review on before install is even done! Best way to waste 25000.00. Here it is!
Submitted by Jake Pettit on 01/11/2018
Brittany Johnson 5 stars rating.
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Overall Rating
My name is Brittany from The Cove in Buffalo City. We JUST switched from Transform to POS Partners due to poor service. We are very satisfied with the work of POS Partners and Kirk. The system was switched out quickly and we opened without issues. Thanks Kirk!
Submitted by Brittany Johnson on 11/15/2017
Rachael Jacobson 1 stars rating.
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Overall Rating
As a server this POS system makes my job harder than if I just took all my orders the old fashion way. The system is only 6 months old and constantly crashes, making it impossible for us to serve our customers efficiently and in a timely manner. Serious improvements need to be made !
Submitted by Rachael Jacobson on 10/18/2017
Taylor Mackey 1 stars rating.
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Overall Rating
This POS system is very unreliable. I am a server and there is nothing more frustrating than being in the middle of an order and completely losing connection with my POS handheld. It's also very frustrating when I have to ring through a credit card and it takes 5 minutes for the transaction to process! The POS system is supposed to make the life of a server easier so they can provide better service to their customers, this is definitely not the case with this POS.
Submitted by Taylor Mackey on 10/18/2017
silvertiger82 1 stars rating.
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Overall Rating
We use this company at my work and we would be better off using stone tablet and chisel. It's slow, crashes all the time and is unreliable. It makes my job 10 times harder and 100 times more frustrating. Our system is only 6 months old and just doesn't work. Don't use them if you can avoid it.
Submitted by Silvertiger82 on 10/18/2017
Michelle Princer 5 stars rating.
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Overall Rating
POS Partners have been really easy to work with in setting up my pos system. They have answered all of my questions promptly and when needed they provide on site service. Kirk knows that I am technically challenged and is very patient with all the questions.
Submitted by Michelle Princer on 01/29/2017
Giuseppe Militello 5 stars rating.
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Overall Rating
We recently put in the POS system. We are happy with the installation. We switched from Maitre'd to Future POS for the features in offered. Kirk the installer did an awesome job. To bad I can't say the same for the salesman. Overall I am happy with the system.
Submitted by Giuseppe Militello on 01/04/2017
Kamen Klasinski 5 stars rating.
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Overall Rating
To whom it may concern, My name is Kamen Klasinski, and I am a manager at Michele's Restaurant and Catering in Stevens Point, WI. We recently replaced our old Micros POS system with FuturePOS by POS Partners. Our IT representative, Kirk Henry, made himself available throughout the entire installation and on-board training process. Although there were a few speed bumps along the way, the heavily involved installation process is going to take our restaurant to the next level. I recommend Kirk Henry and POS Partners for your next POS system.
Submitted by Kamen Klasinski on 12/02/2016
Murad Hamdan 5 stars rating.
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Overall Rating
My name is Murad Hamdan President and CEO of Chubby's Cheesesteaks. I am writing to express my utmost satisfaction with the FuturePOS system and POS Partners. This is our 3rd location we launched 2 stores with a different FuturePOS dealer that did not meet our expectations. The installation and service with the first company out of Madison was AWFUL. We decided we either needed a different POS or needed a FuturePOS company that could meet the needs of our enterprise operations, a company that could deliver 24/7 help. We found POS Partners and they offered us Kirk. Kirk was able to turn the system into something we can actually use. The service has delivered live support every time, and no more issues. Using Future we've lowered our cost of goods sold. We are turning the tables faster. Labor cost is reduced, and profits are up. Highly recommend Future, POS Partners, and Kirk!
Submitted by Murad Hamdan on 10/20/2016
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