Vend
About Vend
Vend POS is now part of Lightspeed. What is Vend? Vend is a POS solution built primarily for the retail industry. The platform aims to provide users with a comprehensive POS and management system. Vend Point of Sale utilizes highly functional technology to improve your business's performance.
At Vend Point of Sale, users benefit from a comprehensive retail platform that offers extensive industry-based features. The interface is intuitive and allows you to process transactions quickly. Staff can process returned items, manage cash, track inventory, and more. You can also integrate your store with an eCommerce platform to synchronize your online and in-store outlets.
Vend Point of Sale also offers a range of add-ons, including third-party integrations that can assist with back-office tasks. You can quickly merge your POS platform with QuickBooks or Xero to streamline your accounting processes. Vend Point of Sale is also compatible with almost any hardware device, which makes it an excellent choice for those looking to cut down on equipment costs.
You can use Vend Point of Sale on a PC, iPad, or Mac. You'll also benefit from offline processing capabilities if your business's internet cuts out.
Prices at Vend Point of Sale starting at $69 per month, but the premium versions of the software cost more money. The company offers a free trial to users who want to test the platform before making financial commitments.
Company Details
Contact Information
Toronto, Ontario, M5V 2J1
Canada
Vend Reviews
Submitted by Kevin Johnson on 06/18/2020
Kevin Johnson 2 stars rating.
Requested a brochure and in return received numerous emails as well as calls and texts at 6 am in the morning, despite requesting more than once that I not be contacted. The rep blamed the automated service yet the he called my personal number from his cell, sending texts and non-prerecorded voicemails by the rep himself. Very unprofessional.
Submitted by Mitchel Forget on 04/14/2020
Mitchel Forget 5 stars rating.
Been using Vend for over a year now and love it. Integrates beautifully with Shopify to support an online element to your business. Its a little pricey but if your a serious seller you can't go wrong.
Submitted by Kevin on 01/14/2020
Kevin 1 stars rating.
Dreadful to use. User friendly in all the wrong ways, meaning it's easy to get nothing done! Glitchy system. I can change my inventory count for "some" products...what is that. I regret my decision with Vend, and their customer service, while constantly available, doesn't help you actually solve your problems. No way to print your receipts, and the printer they recommend for barcodes only prints 95% of the barcode, so you can't scan it. Customer service says oops sorry wish we could do more.
Submitted by Alex Palmerton on 12/11/2019
Alex Palmerton 1 stars rating.
Inept customer service and lousy technology with too many bugs that can never be resolved when you call in. Constantly worried that my information will be a target of data breach. I am just going to stick with Shopify going forward.
Submitted by Trish Bastone on 02/28/2018
Trish Bastone 1 stars rating.
Vend has a great POS system but their customer service is just about the worst I've ever experienced. If you have an issue, DO NOT BOTHER CALLING, EMAILING, OR CHATTING with support. Each department is so disjointed from each other. You send a question and get no response or you get 4 difference people emailing you the same response that has NOTHING to do with your original inquiry.
I feel bad that I recommended VEND to so many business in Toronto. I fear they'll go through what I've had to deal with. I've now cancelled VEND and couldn't be happier! Switched to Shopify and have not only received a better solution for my stores POS needs but their customer service is OUT OF THIS WORLD! Take notes Vend. Figure out your customer service or customers will drop off after have to deal with more than 2 problems.
